Regional Team Leader (ASESS)

About the ProgramSSI is delivering the Asylum Seeker Employment Skills Support program (ASESS) on behalf of the NSW Government providing employment support services to address the challenges experienced by asylum seekers in finding suitable long-term employment the RoleThe ASESS Regional Team Leader is responsible for ensuring exceptional trauma informed participant-centred service to deliver employment outcomes for asylum to the Program Manager the ASESS Regional Team Leader is responsible for providing day-to-day leadership of the ASESS program across Regional NSW. With the Riverina as a base you will travel across the state to oversee a team comprising full-time and part-time: ASESS Employment Navigators Employment Advocate/s and Community Advocate/sThe ASESS Regional Team Leader monitors tracks forecasts and reports on KPI targets for the team to ensure the delivery of the SSI Service Delivery Model (SDM) in full alignment with ASESS DEED reach out to us for thefull Position Descriptionto review the Key Responsibilities and Measures of CriteriaCompletion of or currently enrolled in Certificate IV in Front Line Management or higher ability to motivate lead and manage a team to deliver high quality customer service to deliver and achieve outcomes. Experience interacting with job seekers both in groups and in one-on-one settings. Trauma informed customer centric approach with the ability to show empathy to ASESS participants. Good working knowledge of local state and national labour business development sales or marketing ability including excellent communication skills high level negotiation skills and persuasive ability. Strong ethics accountability and ExperiencePreviousexperience working in the Employment Services Community Services or complementary sector/s and an understanding of working with asylum seekersor refugees preferably in understanding of the challenges facing asylum seekers employment in Australia or any lived experience in this in a language other than English would be an our BenefitsSalary packaging options to receive up to $15900 of your salary tax-free meaning more take-home pay! Flexible working arrangement supporting work from home and office including the opportunity of a 9-day fortnight. Access to in-house training and learning opportunities for professional development and to our inhouse wellbeing alongside professional and dedicated team members all wanting to make a difference in our communities. About our Recruitment ProcessSSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young peoples safety and wellbeing is embedded in the everyday thinking and practice of everyone at SSI whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of commitment to DiversitySSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTIQ community veterans refugees and people with ApplyIf excited by the information above we look forward to receiving your application including your resume and cover letter expressing your interest and suitability for the close 24th April 2026If you would like more information on the recruitment process please contact the talent acquisition team call us on0or you would like to have more information about the role please reach out to Maureen Graham at recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the is a Disability Confident Recruiter and our Talent Acquisition team can assist in providing alternative formats to apply making adjustments to the recruitment process(including the application form)and offering information about workplace adjustments and support networks. Should you require adjustments please email us note we will be scheduling interviews as applications come in so please apply urgently if you believe this role aligns with your goals and experience.