Team Leader Academic & Program Services

Are you passionate about driving operational excellence and delivering exceptional academic support services Griffith Universitys Health Group is seeking an experienced and motivated Team Leader - Academic & Program Services to lead our dedicated program services team and help shape a high-quality student-centred learning experience.

As the Team Leader youll provide operational leadership across course and program administration guiding a collaborative team that supports the Groups academic programs. You will be responsible for ensuring efficient and consistent program services managing a discrete portfolio and contributing to continuous improvement and strategic planning.

This is your chance to lead from the front solving complex challenges implementing process improvements and building strong partnerships that enhance both student engagement and academic outcomes.

Key Responsibilities

• Lead and support a high-performing team across the Gold Coast and Logan-Nathan campuses.
• Deliver high-quality administrative support for academic programs and courses within the Group.
• Provide expert advice on program management review processes and student engagement strategies.
• Identify and implement improvements that enhance the student experience and service delivery.
• Collaborate with stakeholders to achieve strategic goals aligned with the Group and University.
• Manage key projects and reporting aligned to operational and strategic outcomes.
• Promote a culture of professionalism continuous improvement and service excellence.

About you
You will hold relevant tertiary qualifications with at least four years of relevant experience or an equivalent combination of skills and experience.

You will also have:

• Strong leadership and team management skills.
• Proven ability to manage complex processes and deliver improvements.
• Excellent communication and stakeholder engagement capabilities.
• A strategic mindset with a hands-on approach to solving problems.
• A commitment to delivering outstanding service and contributing to a positive student experience.

What we can offer
This is a fixed-term (until 12 April 2028) full-time position based at Griffith University Logan. As Griffith is a multi-site University you may be required to work across other locations.

Griffith Universitys campuses are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.

Salary Range
The full time equivalent base salary will be HEW Level 7 range $104504 - $113219 per annum 17% superannuation. The total FTE package will be in the range $122270 - $132466 per annum.

Additional Information :

Why Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• 50% fee discount for work related post graduate Griffith degrees 
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts

How to apply
At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Our University is committed to fostering a safe respectful and inclusive community for alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025) Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role (please refer to the About You section above and the position description) 
• Current curriculum vitae/resume including full contact details

Applicants must have unrestricted working rights. VISA sponsorship is not available for this position.

For further information specifically about this role please contact Professor Michelle Hood Dean (Learning & Teaching) at .

For application and recruitment advice please contact Jinita Dhall Talent Acquisition Partner at .

Closing date: Monday 1 June 2026 at 11:59pm AEST. All applications must be submitted online. Please allow at least 1 2 weeks from the closing date to expect an application update.

Remote Work :

No

Employment Type :

Full-time