Strategy & Operations, Beauty
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
Qoo10 is Japans leading eCommerce platform for beauty and one of the fastest-growing players becoming the platform of choice for Gen Z in Japan. With 80% of our buyers being women primarily Gen Z who are passionate about beauty we are at the forefront of shaping the future of beauty retail. As a leader in beauty eCommerce we continuously push the boundaries of whats possible in the online space. From a beauty-centric cataloged database to a live commerce platform we are transforming how Gen Z discovers and engages with beauty products.
We are seeking a member for the Operation Strategy team. The candidate is expected to drive further growth and innovation as we continue shaping the future of online beauty retail. The candidate will be a creative problem solver passionate about the beauty industry able to take ownership of key project workstreams with high levels of intellectual curiosity and energized by new initiatives with a positive hands-on attitude. The ideal candidate is comfortable operating in ambiguity brings an entrepreneurial mindset and is able to balance strategic thinking with strong execution. Within this role the candidate will have the ability to identify and execute cross-functional initiatives that drive business growth (including initiatives with eBay Global teams live commerce and other new business opportunities) refine Qoo10 operational strategy effectively communicate with international teams in English and deliver impactful reports and presentations.
Job Responsibilities include:
Execution of Cross-Functional Initiatives
Identify and execute large-scale high-impact cross-functional initiatives that drive business growth: such as live commerce online/offline events and new growth opportunities in the beauty business.
Collaborate with multiple stakeholders including international teams on new opportunities.
Enhance efficiency and operational excellence across the business by introducing and aligning best practices processes and tools.
Bring structure momentum and clear follow-through in ambiguous fast-changing situations.
Operation Strategy Development
Support development and refinement of medium-to-long-term operating strategies for priority programs.
Translate business goals into actionable roadmaps requirements and operational playbooks.
Build business cases and recommend tradeoffs (options risks dependencies expected impact) to enable leadership decisions.
Partner with stakeholders to move initiatives from idea to execution with clear ownership and milestones.
Operation Analytics
Identify and analyze market trends customer behavior and operational challenges to diagnose issues and uncover opportunities for improvement.
Drive impact by optimizing day-to-day operations improving overall performance and contributing to business growth.
Analyze data and industry insights competitor landscapes to inform and support decision-making.
Market intelligence
Develop insightful market intelligence about key industry trends (technology competitors consumers and so on).
Reporting & communication
Prepare and deliver executive-level reports and presentations to Qoo10 and eBay Global leadership teams with compelling storytelling in English and Japanese.
Communicate recommendations clearly and concisely to stakeholders across different functions and seniority levels.
Qualification Requirements:
Bachelors or equivalent experience or masters degree
5 years of relevant professional experience ideally in consulting global eCommerce/retail beauty business development trading house or similar cross-functional roles. Experience that combines strategy/planning with hands-on execution is especially valued.
Proven ability to manage multiple projects with competing deadlines ambiguity and shifting priorities.
Strong analytical skills (ability to structure problems interpret data and drive decision-making).
Strong stakeholder management and communication skills across diverse teams and seniority levels.
Demonstrated ability to collaborate effectively in diverse cross-functional and global teams.
Fluent level of English and Japanese language skill (reading writing speaking).
Be self-driven detail-oriented and able to tackle complex problems in a structured and analytical way within a dynamic business environment.
Positive attitude strong sense of ownership and willingness to take on new challenges outside ones immediate scope.
Able to build trust quickly and collaborate effectively in a multicultural matrixed team environment.
Strong working knowledge of Excel/Google Sheets and slides (PowerPoint/Google Slides) for executive reporting
Preferred qualifications:
Understanding of corporate finance and/or statistical analytics.
Experience in live commerce social commerce marketplace businesses or launching new initiatives is a plus.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
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Key Skills
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more