Account Management Supervisor

Driving the future of automotive. Were Lear For You.

Lear a global automotive technology leader in Seating and E-Systems enables superior in-vehicle experiences for consumers around the world. Lears diverse team of talented employees in 38 countries is driven by a commitment to innovation operational excellence and sustainability. Lear is Making every drive better by providing the technology for safer smarter and more comfortable journeys. Lear headquartered in Southfield Michigan serves every major automaker in the world. Further information about Lear is available at or on Twitter @LearCorporation.

Following its establishment in 2012 Plzeň has grown into our fastest-growing Engineering Development Center in Europe. The center focuses on the design and development of Lear products including complex seating mechanisms and structures foams coatings plastics and trim components. The vision for Plzen is not to work as an internal supplier for our European business units but to develop into a leading Design and Development Center working on projects for all major European OEM customer groups from concept phase through to delivery.

Your Responsibilities:

• Serve as the first point of contact for all commercial and technical customer inquiries including assessing product suitability and application together with the technical team.
• Support new business and project activities from the initial customer inquiry through to the start of series production.
• Manage administrative processes such as correspondence coordination of samples drawings data sheets supplier declarations and other relevant documentation.
• Implement customer care measures to strengthen and maintain longterm customer relationships.
• Prepare quotations and conduct individual price negotiations within the defined commercial framework.
• Support specialist departments in handling commercial aspects of complaints including issuing credit notes and debits.
• Analyze sales and turnover reports to support business decisions.
• Prepare sales forecasts and budget data in alignment with the Key Account Manager.
• Work within international customerspecific portals including preparation and evaluation of turnover and volume statistics.
• Solve complex issues using established business procedures and guidelines while collaborating with senior management when needed.
• Collaborate across departments applying best practices and business insights to improve products services and internal processes.

Your Qualifications:

• Strong indepth knowledge in the primary discipline and fundamental knowledge of related areas.
• Ability to independently resolve complex problems and make decisions guided by company policies procedures and strategic business plans.
• Capability to adapt departmental plans and priorities based on operational or resource challenges.
• Bachelors degree in Engineering Business Administration Sales Marketing or a related discipline.
• Minimum of 4 years of experience in Program Management or salesrelated roles.
• Experience working in an international crossfunctional environment.
• Ability to apply industry knowledge and best practices to improve processes and support business performance.

Benefits:

• Attractive salary
• Flexible working hours
• 5 weeks of vacation
• Bonuses for life and work anniversaries
• Commuting allowance
• Meal allowance
• Contribution of employer for pension insurance
• Free-time vouchers Sodexo/Pluxee Flexipasses
• Discounted T-Mobile tariffs for you and family members
• Multisport card and Makro card
• Free tickets (Eishockey football theather)