Restaurant Supervisor

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what youdo. Join our hotel community and we will support you to realise your truepotential. You will be part of a team where everyones contribution isvalued. We will empower you to bring ideas to elevate our servicescreating personalised experiences for guests. Help them to feel specialand we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The MunicipalHotel & Spa MGallery in May 2023 and have reset the clock within thishistoric building bringing it back to life. Our Heartists aspire tocreate memorable heartfelt moments for all life enjoyers to experience uniquestories from the past but also to immerse themselves into our hospitalitycreating their own astonishing tales of MGallery magical moments. Weboast 179 stunning bedrooms set in a remarkable and inspiring landmark of thecity. Time is of essence and at the heart of The Municipals story. Theiconic clock tower and bells giving the tempo to a timeless restaurants bars and a state-of-the-art spa sanctuary experience willoffer everyone the place to have the time of their lives pause the clock andembark upon their own magical journey with MGallery.

MGallery Boutique hotels withone-of-a-kind designs ()

A DAY IN THE LIFE OF A RESTAURANT SUPERVISOR AT THE MUNICIPALHOTEL & SPA MGALLERY

What youll be doing...

As Supervisor of the Seaforth Restaurant you will be supporting and reportingdirectly to the F&B Operations Manager and the Restaurant Management Team. Youll take full pride in playing hostto our guests and will lead Restaurant Service from the front overseeing avery busy Restaurant that is dedicated to the guest experience and culinary excellence. As Restaurant Supervisor you may be required to support in other Food and Beverage Outlets on an ad hoc basis inclusive of Breakfast Meetings and Events The Botanic Tea Room or Palm Court. Overall leadership proactivity and standards of excellence is key.

• You will assist Management in the leadership and direction of service within the Seaforth Restaurant and you will proactively know how to pre-empt the needs of our guests - ensuring our team consistently reach the same standard.
• You will play an important role within the division. Nurturing strong relationships is crucial to the successful management of the Restaurant and the Restaurant team.
• Responsible for all areas of service and preparation ensuring all opening closing checklists are completed daily.
• You will be able to read the room anticipating and ensuring that you and the team are fulfilling the expectations of our guests with efficiency and care.
• Warm thoughtful professional and well groomed you will be a key player in ensuring our service is unparalleled.
• You will actively follow AA and LQA Standards at every interaction with our guests both in person and by phone and ensure that your team members adhere to these standards through efficient training and constructive feedback.
• You will ensure there are always an effective and efficient handover to the Food and Beverage team of the days events.
• You will be consistently ensuring your team are maximising revenue by upselling all aspects of Food and Beverage.
• Managing Res-Diary efficiently ensuring that all covers are accurately logged and No-Shows charged accordingly.
• You will carry out pre-arrival calls to large parties and proactively resolve any complaints.
• Naturally you will be the front and centre of every event within the Restaurant.

WHAT WE OFFER

When you become one of our Heartists you will also be amember of the Accor and RBH group with all the benefits that brings. The ALLHeartists program is the benefits programme dedicated to Accor provides employees with the opportunity to enjoy memorable experiencesthroughout the year thanks to preferential rates in hotels and exclusivediscounts with a wide range of partners. The RBH company benefits extendthese offerings across RBH Managed hotels Hapi Benefits Refer and RewardSchemes an extra days holiday for your birthday and pension scheme. Toconclude this power trio we have The Municipal Hotel benefits with friends andfamily rates discounts free meals on duty gratuities discounted localparking and social events. Whats not to love

You will have access to a benefits package we believe trulyworks for our people and enhances our overall culture...To learn more about our full benefitspackageclick hereto watch our RBH employeebenefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusivepeople-first culture. If at any point throughout our process you requirereasonable adjustments please

Apply now. Let your passion shine. #MGallery#MGalleryMoments #LifeatRBH