Breakfast and Afternoon Tea Supervisor
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Job Location:
Saint Andrews - UK
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an exceptional Breakfast & Afternoon Tea Supervisor to lead the delivery of refined memorable dining experiences within one of our most elegant outlets. This is a hands-on leadership role perfect for someone who thrives in a fast-paced environment while maintaining the highest standards of service presentation and guest care.
With a passion for hospitality and an eye for detail you will guide and inspire the team ensuring every guest experience reflects the warmth sophistication and excellence expected within a five-star setting.
Key Responsibilities
Take responsibility for the restaurant during shifts allocating duties monitoring performance and ensuring smooth operations.
Oversee and orchestrate the service of food and beverages anticipating guest needs and responding positively to special requests.
Motivate train and lead the team fostering a professional and positive working environment.
Attend to all guest requests with professionalism ensuring exceptional guest experiences at all times.
Delegate effectively ensuring every table is attended to with care efficiency and impeccable timing
- Maintain the highest standards of cleanliness and presentation ensuring the outlet is always beautifully set and service-ready
- Uphold and embed all service standards including LQA and Fairmont brand expectations
Additional Responsibilities
- Support the Outlet Manager with recruitment onboarding and ongoing training helping to build a strong and engaged team
- Contribute to CES (Colleague Engagement Survey) initiatives driving team morale and a culture of continuous improvement
- Champion brand values in everything you do acting as a role model for service excellence
- Provide flexible support across the outlet and wider property as required
Qualifications :
Proven experience in a supervisory role within Food & Beverage (restaurant lounge or afternoon tea service).
Strong background in delivering high-end guest service in a luxury hospitality environment.
Experience managing and motivating a team including training and performance development.
Confident in handling guest complaints and resolving issues promptly and professionally.
Additional Information :
Competitive salary package including gratuities
Company pension scheme for your future security
Staff shuttle service to and from St Andrews
Complimentary staff canteen with fresh daily meals
50% discount in our Food & Beverage outlets
Exclusive employee rates for spa treatments and complimentary green fees
Free access to our gym and pool facilities
Career growth opportunities and clear progression pathways
Comprehensive on-the-job training to support your development
Regular team social events to connect unwind and celebrate together
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
