About Us
Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today were changing that fast. Commercial rooftop solar is the fastest smartest way to build new clean power delivering megawatts of generation in months not years and powering Americas energy and future right where its needed most. By turning rooftops into local power plants were reshaping how and how fast energy gets built in the U.S.
Recognized as the #1 Distributed Generation Developer by New Project Media the #1 National Commercial Rooftop Solar Developer by Solar Power World and winner of the U.S. Department of Energys Grand Prize for Clean Energy Solar Landscape is defining the future of energy generation in America.
Headquartered in Asbury Park New Jersey Solar Landscape has offices in Chicago Baltimore and New York City and operates in over a dozen states nationwide.
We move fast solve hard problems and take our work seriously but never ourselves. We value clear thinking accountability and execution. At the same time were collaborative by default and believe the best work happens when people enjoy working together. Our team is made up of smart grounded people who show up for each other whether thats troubleshooting a system design or catching up over lunch.
If youre looking to do meaningful work in a high-performance environment and be part of the team reshaping how energy gets built in the U.S. wed love to meet you.
About The Role
This role supports key compliance and subscriber operations activities by helping maintain accurate and complete subscriber records. Youll review and validate required documents and check that system data is complete and correctly categorized.
Youll assist with enrollment workflows by processing usage requests tracking utility updates and helping resolve stuck or rejected subscriber records. Additionally youll support ongoing data quality efforts by monitoring utility files logging file statuses and helping identify discrepancies that improve overall data integrity.
Responsibilities
Sales Documentation & Compliance Support
Assist in ensuring subscriber records are accurate complete and compliant.
- Identify and flag missing or inaccurate documentation route follow up requests to the appropriate internal teams and monitor progress until all items are fully resolved.
- Support data checks to confirm data matches reality and expectations.
- Creating reports preparing reconciliation lists and driving data integrity by updating records in Dynamics.
Enrollment Processing & Subscriber Operations Assistance
Support the timely and accurate management of enrollment workflow tasks.
- Prepare and send usage requests to utilities following established timelines.
- Confirm incoming usage requests from tech automation.
- Track follow ups for outstanding utility responses.
- Compile monthly reports on rejected subscribers.
- Assist in identifying treatable cases and organizing outreach support for Marketing.
Customer Service Coordination
- Review and investigate escalations from Customer Care Specialists regarding subscriber statuses project assignments allocation discrepancies or bill credit issues ensuring accurate diagnosis and timely routing for resolution.
- Utilize the ticketing system to document track and route subscriber related issues ensuring proper follow through and confirming resolution before closure.
Utility File Monitoring & Database Health Support
Support the monitoring of inbound utility files and database quality.
- Track the receipt of expected monthly utility/vendor files.
- Check received files for completeness or missing fields.
- Assist in logging file status in the tracking system.
Qualifications
- Bachelors degree in Data Analytics Computer Science Information Systems Business Administration Operations Management or related field
- Strong attention to detail with experience reviewing and reconciling data or documentation.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Clear written and verbal communication skills for cross functional collaboration
- Mastery in Microsoft Excel Power Query
- Proficiency in Power BI
- Exposure to community solar renewable energy or sustainability focused organizations is a strong plus.
$60000 - $75000 a year
Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.
Benefits and Perks
We offer competitive compensation and benefits designed to support you inside and outside of work:
Training / Professional development opportunities
401(k) with 4% company match
Summer Fridays
Flexible remote/hybrid work options
Paid parental leave
Team lunches events and stocked kitchens
Modern collaborative office spaces in Asbury Park New York City Boston Chicago and Baltimore
Medical dental and vision coverage
Company-paid life and long-term disability insurance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About UsSolar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today were changing that fast. Commercial rooftop solar is the fastest smartest way to build new clean power delivering megawatts of generation in months not years and po...
About Us
Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today were changing that fast. Commercial rooftop solar is the fastest smartest way to build new clean power delivering megawatts of generation in months not years and powering Americas energy and future right where its needed most. By turning rooftops into local power plants were reshaping how and how fast energy gets built in the U.S.
Recognized as the #1 Distributed Generation Developer by New Project Media the #1 National Commercial Rooftop Solar Developer by Solar Power World and winner of the U.S. Department of Energys Grand Prize for Clean Energy Solar Landscape is defining the future of energy generation in America.
Headquartered in Asbury Park New Jersey Solar Landscape has offices in Chicago Baltimore and New York City and operates in over a dozen states nationwide.
We move fast solve hard problems and take our work seriously but never ourselves. We value clear thinking accountability and execution. At the same time were collaborative by default and believe the best work happens when people enjoy working together. Our team is made up of smart grounded people who show up for each other whether thats troubleshooting a system design or catching up over lunch.
If youre looking to do meaningful work in a high-performance environment and be part of the team reshaping how energy gets built in the U.S. wed love to meet you.
About The Role
This role supports key compliance and subscriber operations activities by helping maintain accurate and complete subscriber records. Youll review and validate required documents and check that system data is complete and correctly categorized.
Youll assist with enrollment workflows by processing usage requests tracking utility updates and helping resolve stuck or rejected subscriber records. Additionally youll support ongoing data quality efforts by monitoring utility files logging file statuses and helping identify discrepancies that improve overall data integrity.
Responsibilities
Sales Documentation & Compliance Support
Assist in ensuring subscriber records are accurate complete and compliant.
- Identify and flag missing or inaccurate documentation route follow up requests to the appropriate internal teams and monitor progress until all items are fully resolved.
- Support data checks to confirm data matches reality and expectations.
- Creating reports preparing reconciliation lists and driving data integrity by updating records in Dynamics.
Enrollment Processing & Subscriber Operations Assistance
Support the timely and accurate management of enrollment workflow tasks.
- Prepare and send usage requests to utilities following established timelines.
- Confirm incoming usage requests from tech automation.
- Track follow ups for outstanding utility responses.
- Compile monthly reports on rejected subscribers.
- Assist in identifying treatable cases and organizing outreach support for Marketing.
Customer Service Coordination
- Review and investigate escalations from Customer Care Specialists regarding subscriber statuses project assignments allocation discrepancies or bill credit issues ensuring accurate diagnosis and timely routing for resolution.
- Utilize the ticketing system to document track and route subscriber related issues ensuring proper follow through and confirming resolution before closure.
Utility File Monitoring & Database Health Support
Support the monitoring of inbound utility files and database quality.
- Track the receipt of expected monthly utility/vendor files.
- Check received files for completeness or missing fields.
- Assist in logging file status in the tracking system.
Qualifications
- Bachelors degree in Data Analytics Computer Science Information Systems Business Administration Operations Management or related field
- Strong attention to detail with experience reviewing and reconciling data or documentation.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Clear written and verbal communication skills for cross functional collaboration
- Mastery in Microsoft Excel Power Query
- Proficiency in Power BI
- Exposure to community solar renewable energy or sustainability focused organizations is a strong plus.
$60000 - $75000 a year
Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.
Benefits and Perks
We offer competitive compensation and benefits designed to support you inside and outside of work:
Training / Professional development opportunities
401(k) with 4% company match
Summer Fridays
Flexible remote/hybrid work options
Paid parental leave
Team lunches events and stocked kitchens
Modern collaborative office spaces in Asbury Park New York City Boston Chicago and Baltimore
Medical dental and vision coverage
Company-paid life and long-term disability insurance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
View more
View less
Job Location:
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
