Customer Service Representative

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 42 minutes ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

As a Customer Service Representative at CSI Engineering USA you will play a crucial role in providing exceptional service to our clients and partners. Your primary responsibilities will include:

Handling customer inquiries and resolving issues in a timely and professional manner
Providing product and service information to customers
Processing orders returns and exchanges
Collaborating with internal teams to address customer concerns effectively
Maintaining accurate records of customer interactions and transactions
Ensuring customer satisfaction through active listening and problem-solving

Essential Qualifications:

Excellent communication skills both verbal and written
Strong interpersonal abilities and customer-focused mindset
Ability to multitask and prioritize in a fast-paced environment
Proficient in using CRM software and other relevant tools
High school diploma or equivalent

Desired Experience:

Minimum of 2 years of experience in customer service or related field
Experience in engineering or technical industry is a plus
Experience with handling high-volume calls and emails
Previous experience working in a team-oriented environment

Salary & Benefits:

The salary for this position ranges from $20 to $23 per hour depending on experience and addition to competitive pay we offer benefits such as health insurance paid time off and opportunities for professional development and growth within the company.

Job Description:As a Customer Service Representative at CSI Engineering USA you will play a crucial role in providing exceptional service to our clients and partners. Your primary responsibilities will include:Handling customer inquiries and resolving issues in a timely and professional mannerProvid...