Acqueon Product Owner

Princeton, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Role : Acqueon Product Owner

Location : Remote

Key Responsibilities:

Lead product ownership for the Acqueon Dialer platform ensuring optimal campaign performance and compliance
Partner with business stakeholders across Marketing Call Center Operations Sales Compliance and IT to define and deliver campaign strategies and enhancements
Gather and document business requirements translate them into actionable user stories and manage a well-prioritized product backlog
Collaborate closely with developers and QA teams to ensure features are developed tested and deployed according to specifications and sprint goals
Conduct and oversee UAT sessions with business partners to validate new functionality
Provide production support for incident resolution and defect management
Create and deliver professional presentation decks to communicate new or enhanced capabilities to business stakeholders
Leverage data to tell a clear compelling story and support informed decision-making

Qualifications:

Extensive experience in customer service environments with hands-on experience in dialer operations
Strong understanding of Agile methodologies including sprint planning backlog grooming and cross-functional collaboration
Excellent written and verbal communication skills with the ability to influence and engage across all levels of the organization

Acqueon Dialer platform experience (highly preferred)
Twilio integration or communication platform experience
Healthcare industry background

Role : Acqueon Product Owner Location : Remote Key Responsibilities: Lead product ownership for the Acqueon Dialer platform ensuring optimal campaign performance and compliance Partner with business stakeholders across Marketing Call Center Operations Sales Compliance and IT to define and delive...