Usher (Patron Services)Seasonal Employment
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Job Location:
Chautauqua - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
This role supports the Marketing Departments mission by serving as a welcoming knowledgeable point of connection between Chautauqua Institution and its patrons. By providing professional accessible and responsive front-of-house service Patron Services staff help ensure a safe inclusive and engaging experience that reflects Chautauquas commitment to community and enrichment through meaningful experiences. Events are scheduled every day during the summer season; employees are scheduled to support the operation of the performances. Shift start times vary from 8:30 a.m. to 6:00 p.m.
About Your Compensation
Compensation for this position starts at $16.00/Hour and with demonstrated experience and qualifications candidates may earn up to $17.00/Hour.
About Your Work Day
- Customer focused and professional when greeting patrons into the Amphitheater and other performing venues across the Institution grounds.
- Use handheld computerized device to check-in patrons gate pass/ticket into the venue.
- Assist patrons with disability needs including wheelchair access/seating service dogs and Assistive Listening Devices.
- Answer patron questions by providing information on venue rules/regulations event seating restroom locations and general information about Chautauqua Institution.
- Address and diffuse patron issues.
- Ability to work in a calm and professional manner during peak periods and during high-attendance events.
- Assist in creating a safe and pleasant patron experience.
About the Referral Program
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules full and part-time for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings weekends and/or holidays as a requirement.
Will be scheduled to work an average of 20-hours/week. Scheduled hours will be generally four hours/shift and five shifts/week. Hours may include evenings weekends and holidays based on business needs.
About Living on the Grounds
No employer-provided housing is available for this should plan to secure independent housing orresidewithin a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts education religion and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts lectures interfaith worship/programs and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company a comprehensive hotel food & beverage conferencing and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission vision and diverse communities and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass free of cost which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution valuesInclusion Diversity Equity and Accessibility (IDEA)as a priority in our strategic plan150 Forward.âOne of our five core values is The dignity and contributions of all people. We are committed to creating conditionswhereeveryone can engage ascompleteand valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed toequitableand inclusive hiring practices. Applicantsand employeeswill not be discriminated against based on any status protected under federal state or local especially welcome applications from those who candemonstrateexperience engagement and professionalexpertisein IDEA.
Joining Our Talent Community
Join our talent community online at You are encouraged to learn more about Chautauqua Institution at and view the 150 Forward Strategic Plan at .
Key Skills
About Company
Welcome to Chautauqua Institution! We are a community of artists, educators, thinkers, faith leaders and friends dedicated to exploring the best in humanity.
