Housing Coordinator (Program Office)Seasonal Employment
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Job Location:
Chautauqua - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Every summerThe Chautauqua Institution commissions 100s ofspeakers artists entertainers instructors and more to attend and inspire our season of convening. The Program Housing Team plays an integral role within the Program Office - ensuring a pleasant convenient and safe stay for our guests both on and around campus. As the Assistant Housing Coordinator you wouldbe at the forefront of our internal accommodation efforts coordinating the needs ofnearly 2000requests for stays in over 100 propertiesduring season.
About Your Compensation
Compensation for this position starts at $16.50/Hour and with demonstrated experience and qualifications candidates may earn up to $19.00/Hour.
Shift start times vary from 6:00 a.m. to 7:00 p.m. Selected candidate will be responsible for resolving issues that may occur around the clock ensuring timely and efficient solutions for staff and guests at any hour of the day.
About Your Work Day
Operationally:
- Assist in solving emergency housing issues.
- Emergencies may include:
- Lost keys or lockouts
- Issuing work orders for maintenance and cleaning
- Accommodate change requests
- Cleanings and light maintenance duties when necessary
- Work closely with the Company Managers to ensure a timely turnover of properties.
- Communicate and enforce check-in and check-out times to ensure timely turnover.
- Arrange household services such as laundry pick-up cleaning schedules and maintenance work orders.
- Record inventory and manage supplies within properties including small appliances and household goods.
Administratively:
- Act as point of contact for various housing and hotel reservations.
- Answer all emails and phone calls in a timely businesslike and professional manner.
- Maintain data content and workflows for booking requests availability calendars and property information.
- Create and use checklists to ensure proper safety and sanitation guidelines for each property.
- Manage and maintain welcome packets and orientational information for guests.
The Ideal Candidate:
- Champion the communication and organization of weekly housing guests and short-term hotel guests.
- Be committed to reliable availability on weekends and off-hours during programing season (June-August).
- Capably transition between computer-based tasks and operational duties on-campus.
- Triage competing tasks and initiatives and see them to completion.
- Is comfortable using Excel for basic functions and is experienced with Office 365 (including SharePoint) or similar platforms for data management communication and collaboration.
- Show proven experience and sense of urgency in fast-paced environments such as event operations or hospitality.
- Eager to learn new skills on the job take initiative and contribute to continuous improvement.
- Has a tenacious work ethic
- Has a keen sense of urgency
About the Referral Program
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules full and part-time for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings weekends and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment you should generally anticipate the following schedule options for this position:
About Living on the Grounds
No employer-provided housing is available for this should plan to secure independent housing orresidewithin a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts education religion and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts lectures interfaith worship/programs and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company a comprehensive hotel food & beverage conferencing and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission vision and diverse communities and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass free of cost which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion Diversity Equity and Accessibility (IDEA) as a priority in our strategic plan 150 Forward. One of our five core values is The dignity and contributions of all people. We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal state or local law. We especially welcome applications from those who can demonstrate experience engagement and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at You are encouraged to learn more about Chautauqua Institution at and view the 150 Forward Strategic Plan at .
Required Experience:
IC
Key Skills
About Company
Welcome to Chautauqua Institution! We are a community of artists, educators, thinkers, faith leaders and friends dedicated to exploring the best in humanity.
