Manufacturing Specialist In Office

Lingraphica

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profile Job Location:

Princeton, NJ - USA

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Purpose: The Manufacturing Specialist handles the manufacturing repairing and refreshing of Lingraphicas speech generating devices (SGDs). The Manufacturing Specialist follows all established standard operating procedures for manufacturing high-quality SGDs that conform to Lingraphicas specifications. This position works closely with the Supply Chain Manager and other functions within the Operations teams to ensure inventory availability. This position also works closely with the Product and Engineering teams in identifying diagnosing and resolving manufacturing and other technical issues with our SGDs. 

Essential Duties & Responsibilities: 

  • Manufactures SGDs according to established standard operating procedures 
  • Uses HubSpot ticketing pipeline to document track and complete manufacturing workload 
  • Completes QC testing on all SGDs before adding to inventory 
  • Performs daily refreshes on returning loaner devices  
  • Monitors available inventory and makes recommendations to Inventory team 
  • Collaborates with Product Support team to document triage and complete repairs in a timely manner 
  • Completes regular training with Product and Engineering teams on hardware and software updates 
  • Proactively engages in process improvement; works to improve individual and team efficiency 
  • Meets or exceeds team goals and metrics; uses reports and audits to track productivity 
  • Performs other duties as needed and engages in projects and workgroups 

Qualifications :

Knowledge Skills & Abilities 

We are looking for a self-motivated individual with strong teamwork skills excellent verbal and written communication skills and a desire to continually grow and expand their knowledge. 

  • Experience in configuring Android Windows and iOS systems 
  • Experience with Microsoft Office Suite Zoom and Slack 
  • Experience using HubSpot or other CRM preferred 
  • Strong time management and organizational skills 
  • Ability to quickly adapt to shifting departmental and company needs 
  • Ability to manage and prioritize ticket caseload with a high level of accuracy 
  • Strong analytical and problem-solving skills 
  • Professional demeanor

Education & Experience 

  • High School Diploma or GED 
  • 1 year of officeor administrativeexperience 
  • 1 year of customer or technical support experience  

Additional Information :

Work Environment & Physical Demands 

In-person position located in our Princeton NJ office. Monday through Friday 8 am 4 pm 9 am  5 pm EST. 

Work environment is that of a typical office environment. Noise level is low to moderate. 
 
Must be able to operate a computerwith or without reasonable accommodation. Must be able to lift and carry up to 50 lbs. Position requires lifting overhead twisting bending and squatting to lift boxes or office equipment. 

Travel  

Travel is required for team/company meetings and offsites generally not more than once per quarter. 

Lingraphica and Pay Transparency  

At Lingraphica we are committed to fair and equitable compensation practices. The starting salary range for this position is $50000 to $55000 per year. Placement in the starting pay is based on factors such as experience skills education and internal equity. We regularly review our compensation structures to ensure they align with industry standards promote fairness and support career addition to competitive base pay we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 

  • Paid Time Off (sick personal and vacation) 
  • Paid Company Holidays 
  • 401(k) Retirement Plan and Contribution 
  • Medical/Dental/Vision benefits with FSA HSA & Dependent care options 
  • Employer Paid Life Insurance  
  • Voluntary benefits such as Short and Long Term Disability Critical Illness Hospital Indemnity and AD & D insurance 
  • Stipends for health and wellness home office setup and professional development  
  • Paid Family Leave 
  • Annual bonus program 
  • Annual merit increases 
  • Year-Round Flex Fridays 
  • Discounts on travel entertainment home/pet/car insurance 

To learn more about Lingraphica visit: ! To learn more about our benefits offerings click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.


Remote Work :

No


Employment Type :

Full-time

Purpose: The Manufacturing Specialist handles the manufacturing repairing and refreshing of Lingraphicas speech generating devices (SGDs). The Manufacturing Specialist follows all established standard operating procedures for manufacturing high-quality SGDs that conform to Lingraphicas specification...
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About Company

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who shar ... View more

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