Care Quality & Compliance Lead
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Job Location:
Loughborough - UK
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a key role within the business responsible for ensuring the highest standards of care delivery regulatory compliance and continuous quality improvement across our service. You will play a vital part in supporting our mission to provide safe effective and person-centred care to all clients. The role is ideal for someone who is detail-focused confident in leading audits and quality assurance and committed to driving excellence in care standards.
What Youll Do
- Develop and maintain bespoke person-centred care plans and risk assessments.
- Ensure all client records are fully compliant from the outset and throughout the care journey.
- Manage the onboarding of new clients ensuring a safe and seamless transition into our service with documentation safeguarding and compliance
- Carry out regular quality checks and audits following up on any actions promptly.
- Monitor care delivery listening first-hand to clients and families about what matters most to them.
- Support continuous improvement in service delivery ensuring compliance with CQC standards.
- Champion client experience by paying attention to the small details that make a big difference.
- Having a general overview and understanding of clients needs medications and mobility able to support office team and care professionals
- Support the training and development for Care Professionals and office team with E-Learning to promote a culture of continuous learning and high standards
- Support with covering care calls and participating in our office on call rotation
Additional Information :
About You
- Desired previous experience within the care industry
- Strong understanding of CQC compliance care planning and quality assurance.
- Excellent communication and organisational skills.
- Compassionate detail-focused and committed to person-centred care.
- Passionate resilient and reliable personality
- Full UK Driving Licence and access to a car.
- Full right to work in the UK (we cannot offer visa sponsorship).
What We Offer
- Competitive salary
- Supportive and friendly working environment
- Opportunities to progress within a growing organisation
- The chance to make a real impact on care quality
Remote Work :
No
Employment Type :
Full-time
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
