Care Logistics Scheduler
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Job Location:
Loughborough - UK
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you highly organised proactive and passionate about making a difference behind the scenes We are looking for a Care Logistics Scheduler to join our friendly and dedicated team. This is a key role within the office ensuring our clients receive consistent high-quality care through effective scheduling and coordination of our Care Professionals. You will be responsible for creating and managing care schedules responding to changes and ensuring continuity of care all while supporting both clients and Care Professionals. You will also be part of out on call rotation which consists of one weekday evening and two in four weekends that entails supporting with incoming and outgoing phone calls scheduling call changes and covering care support calls when needed.
Key Responsibilities
- Create and manage care schedules to ensure consistency and continuity for clients
- Match Care Professionals to clients based on needs location and compatibility
- Respond promptly to changes such as sickness emergencies or new care packages
- Maintain accurate and up-to-date records using care management systems
- Communicate effectively with Care Professionals clients and the office team
- Support the coordination of new client start-ups and ongoing care reviews
- Work closely with recruitment to ensure adequate staffing levels
- Participate in the on-call rota where required
- Support on call rotations
Additional Information :
Requirements
- Previous experience in a scheduling coordination or administrative role
- Strong organisational skills with the ability to prioritise and multitask
- Excellent communication and interpersonal skills
- Confident using IT systems and scheduling software
- Ability to remain calm and solution-focused under pressure
- A genuine passion for delivering high-quality care
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CARE Professional t ... View more
