Senior Specialist Quality Audit CPQ
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
The Senior Specialist Quality Audit CPQ is a critical quality governance role responsible for safeguarding catalog accuracy audit integrity and clientperceived quality across complex manual and automated production workflows. This position goes well beyond regular executionbased auditing and requires independent ownership advanced analytical judgment crossfunctional influence and the ability to resolve highimpact catalog and Jirarelated issues. The role actively contributes to audit governance improvements risk mitigation and operational decisionmaking ensuring quality is embedded upstream rather than corrected downstream.
This role is expected to operate with minimal supervision and act as a trusted quality partner to Operations Customer Success and adjacent teams.
Key Responsibilities
- Independently own and execute endtoend quality audits across catalog data product features categorization imagery and Jira workflows spanning both manual and automated production environments.
- Serve as a backup owner for critical/VIP Client ad-hoc requests & Jira administration activities ensuring continuity and risk coverage during escalations or resource gaps.
- Apply advanced analytical judgment to detect systemic risks data anomalies and quality gaps translating audit findings into actionable insights and improvement recommendations.
- Drive issue investigation and root cause analysis for highimpact quality failures coordinating with multiple stakeholders to ensure sustainable corrective and preventive actions.
- Act as a quality decision authority within assigned scope ensuring adherence to audit standards data governance principles and client quality expectations.
- Oversee audit execution at a portfolio level including reviewing validating and coursecorrecting junior team members outputs to ensure consistent quality outcomes.
- Engage proactively with Operations Customer Success and other crossfunctional teams to resolve complex data issues clarify requirements and unblock workflows affecting delivery.
- Contribute to the continuous enhancement of audit frameworks governance models and quality parameters strengthening upstream quality controls.
- Maintain comprehensive and auditready documentation of processes findings risk areas and resolutions.
- Support capability building through knowledge sharing training support and handling advanced team queries acting as a point of reference for quality standards.
Qualifications :
Experience
- Minimum 23 years of experience in Catalog Operations with Quality Control exposure strongly preferred.
- Strong endtoend understanding of Catalog business processes including product categorization and catalog data logics.
- Strong endtoend understanding of JIRA processes including New SKU creation Updates and Error Handling.
- Ability to guide and support junior team members when needed.
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
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Employment Type :
Full-time
Key Skills
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
