Parts Counterperson Mercedes-Benz of Walnut Creek
Share
Job Location:
Walnut Creek, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
The Parts Counter is responsible for providing prompt accurate and professional parts support to dealership service technicians and retail/wholesale customers. This role plays a key part in ensuring efficient service operations maintaining inventory accuracy and delivering a positive customer experience.
Responsibilities:
- Assist service technicians and customers in identifying selecting and purchasing automotive parts and accessories
- Accurately interpret parts diagrams manuals and electronic catalogs
- Process parts orders returns and invoices in the dealership management system (DMS)
- Maintain proper inventory levels through stocking counting and replenishment activities
- Receive verify and shelve incoming parts shipments
- Communicate availability pricing and delivery timelines clearly and professionally
- Keep the parts counter and storage areas clean organized and compliant with safety standards
- Collaborate with Service Advisors Technicians and the Parts Manager to ensure timely job completion
- Handle warranty parts and core returns in accordance with manufacturer and dealership guidelines
- Follow all dealership policies procedures and customer service standards
Qualifications :
- Previous experience in an automotive dealership parts department or related industry preferred.
- Strong knowledge of automotive parts components and terminology.
- Ability to use electronic parts catalogs and dealership management systems (CDK Reynolds & Reynolds etc.).
- Excellent attention to detail and organizational skills.
- Strong communication and customer service skills.
- Ability to multitask and perform well in a fastpaced environment.
- Basic computer proficiency and data entry skills.
Required:
- All applicants must be authorized to work in the USA.
- Valid drivers license and good driving record.
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks MVR drug test credit report and valid driver license
Additional Information :
(The Parts Counter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.)
Schedule:
- Full Time
- Monday through Saturday availbility
- Sundays off
Its time to make the most important move of your career. From our cooperative team-based approach; to our more than 1000 internal advancements each year its easy to see the difference. When you join our organization youll enjoy comprehensive training competitive compensation and unparalleled benefits. Simply put youll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
