Project Manager Associate, Client Services
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Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
We have a great opportunity for an enthusiastic and ambitious Project Manager Associate responsible for clinical trial packaging to join our team within our Clinical Trials Division. The successful candidate will be responsible for supporting the Client Services and Project Management teams by performing essential project tasks. This will range from communication with clients development of the project requirements and documentation aspects of crafting the projects.
Location/Division Specific Information
How will you make an impact
As part of our global team what you do contributes directly to our mission enabling our customers to make the world healthier cleaner and safer.
What will you do
- Works with the client and Client Services Project Management team to finalize project specifications.
- Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken.
- Joint responsibility with the Project Manager for ensuring all FCS activities come together in a timely manner to meet the customer and study requirements.
- Coordinate and communicate all relevant activities both internal and external to ensure that all services and products are ready for the start of the study or as required by the customer.
- Use appropriate project planning tools to proactively communicate milestones and critical path activities issues and responsibilities.
- Timely provision of reports or other information to internal and external stakeholders if applicable.
- Creates and/or supports the creation of operational documentation using internal systems create Bill of Materials for a study and may coordinate the creation and review of billing packages.
- Provides back-up support to Client Services Project Management team members.
- Works with internal stakeholders to make sure packaging and distribution services activities are properly coordinated.
- Provide administrative support to team members when necessary.
- Applies Good Manufacturing Practices in all areas of responsibility.
- Meets or exceeds all applicable goals/metrics.
- Conducts all activities in a safe manner.
- Other duties as assigned based on business needs.
How will you get here
- Bachelors degree (B.A./B.S./B.F. A.) from a four-year college our university and related experience in customer service clinical trials or pharmaceuticals or equivalent combination of education and experience.
- Clinical Packaging/Labeling experience preferred desirable.
- 2 years of project management experience desirable.
- 2 years of experience in a client-facing role desirable.
- Equivalent combinations of education training and relevant work experience may be considered.
Knowledge Skills Abilities
- Strong organizational planning verbal written and numerical skills with the ability to analyze and define solutions and handle multiple tasks to meet deadlines.
- Effective communicator with the ability to present information and respond to questions from groups of managers and clients.
- Strong interpersonal and communication skills including excellent relationship building.
- Excellent customer management skills; proactively anticipates understands and responds to the needs of clients to meet or exceed their expectations.
- Requires understanding and proficient use of SOPs required by company Quality standards.
- Experienced in personal computer applications (e.g. Microsoft Word Excel PowerPoint Access Outlook).
- Ability to demonstrate proficiency in appropriate project planning tools (ex: Smartsheet etc.) to communicate milestones and critical path activities and responsibility.
- Requires proven experience with customers in a dynamic environment.
- In-depth understanding of clinical trials preferred.
Required Experience:
IC
Key Skills
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
