Sr. Decisioning Architect
Job Summary
We are looking for a Decisioning Architect who will work on the development and implementation of NBA designer and decisioning strategies using the Pega Decisioning platform (CDH).
The Decisioning Architect will enable transformation of business requirements into decisioning artifacts by collaborating with cross-functional teams. The Decisioning Architect will be responsible for creation of various actions treatments engagement and contact policies in Next-Best-Action Designer.
RESPONSIBILITIES
Develops and implements decisioning strategies that leverage NBA Designer and complex business rules to optimize customer interactions and business outcomes.
40%
Defines configures and optimizes complex business rules decision logic and decision tables within Pega Decisioning to align with business requirements and compliance standards.
20%
Supports the development and management of adaptive and predictive models within the Pega Decisioning platform continually improving accuracy and effectiveness.
15%
Supports the integration of data from various sources including customer data transactional data and external data providers to enable data-driven decision-making
15%
Monitors analyzes and fine-tunes decisioning strategies to improve efficiency responsiveness and overall performance and ensure adherence to regulatory and compliance standards.
10%
MINIMUM REQUIREMENTS
EDUCATION: Bachelors FIELD OF STUDY: Information Technology Business Administration or related field.
EXPERIENCE: 3 years as a Decisioning Architect or in a similar IT role with a record of successfully designing and implementing advanced decisioning solutions using Pega or a similar platform.
KNOWLEDGE SKILLS ABILITIES AND OTHER ATTRIBUTES:
- Excellent interpersonal skills and the ability to communicate partner and collaborate.
- Dedication to achieving outstanding results. Driven and team-oriented with a demonstrated ability to lead by example.
- Able to pick up new concepts and technology rapidly; able to explain it to both business & IT stakeholders.
- Exceptional problem-solving and analytical skills.
- Able to work in teams as well as independently.
- Good understanding and knowledge of SQL
PREFERRED QUALIFICATIONS
EDUCATION: Masters or Advanced FIELD OF STUDY: Information Technology Business Administration or related field.
CERTIFICATION(S): Pega Certified Decisioning Consultant
KNOWLEDGE SKILLS ABILITIES AND OTHER ATTRIBUTES:
- Pegas BPM and CRM tools
What We Offer
We understand the important balance between work and life fun and professionalism and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life.
Our compensation and benefits programs were created with an Employee-First Approach focused on supporting developing and recognizing YOU. We offer a wide array of wellness and mental health initiatives support volunteerism and environmental efforts encourage employee education through leadership training skill-building and tuition reimbursements and always strive to provide promotion opportunities from within.
All these things are just a small way to show our employees that we recognize their value we understand what is important to them and we reward their contributions.
About Us
Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment please contact
Required Experience:
Senior IC