Logistics Operator (AI-native Freight Forwarder)

Frankfurt am Main - Germany

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Join Navio Logistics and help build the freight forwarder of the future

At Navio Logistics we are reinventing freight forwarding from the ground up. We are a VC-backed AI-native freight forwarder on a mission to transform one of the worlds largest and most outdated industries. By combining deep logistics expertise with cutting-edge automation and AI we are building a faster smarter and radically more efficient and customer-centric freight forwarder. Our vision is simple: make global freight movement seamless intelligent and operationally excellent.

We are looking for an exceptional Logistics Operator who thrives in fast-paced environments loves solving complex operational problems and wants to help design the future of freight operations. This is not a traditional operations role. You will own critical shipments end-to-end while helping automate and redesign the processes behind them working closely with product engineering and leadership to embed AI and workflow automation into our operational core.

For the right person this role offers a unique path to grow quickly into senior operations team lead process excellence or automation leadership roles as we scale.

Tasks

Coordinate and manage international freight shipments end-to-end (inbound and outbound)
Ensure flawless execution across air ocean and multimodal transport processes
Prepare and issue all operational and shipping documentation
Manage daily communication with carriers airlines handling agents customs brokers and global partners
Deliver exceptional customer service through proactive updates and solution-oriented communication
Prepare quotations and support rate procurement and negotiations
Verify incoming costs and prepare outgoing invoices with high financial accuracy
Coordinate customs and compliance-related activities
Track and improve operational KPIs across service quality speed data accuracy and customer satisfaction
Identify bottlenecks repetitive workflows and manual tasks across operations
Work closely with our product and automation teams to design test and implement AI-driven workflow improvements
Help build scalable SOPs automations and operational playbooks that become the foundation of our future operating system

Requirements

14 years of experience in freight forwarding logistics operations or transport coordination
Strong knowledge of air freight ocean freight or multimodal operations
Exceptional problem-solving ability and strong decision-making under pressure
Highly proactive ownership-driven and execution-focused mindset
Passion for operational excellence and customer obsession
Excitement about using AI automation tools and modern technology to improve workflows
Curious mindset with strong process improvement instincts
Excellent written and verbal English
High attention to detail and financial accuracy
Comfortable working in fast-moving startup environments where processes evolve quickly
Strong team player with ambition to grow into leadership roles

Benefits

Be part of an ambitious VC-backed logistics startup shaping the future of global freight
Join early and help define how operations systems and automation are built from day one
Work at the intersection of logistics AI and operational excellence
Massive growth opportunities into senior operations process excellence and leadership roles
Young high-performance and mission-driven team
Direct exposure to founders and strategic decision-making
Competitive compensation upside for early team members
Flexible remote / hybrid working setup
Opportunity to build systems that can redefine an entire industry

Most logistics roles ask you to operate within existing systems. At Navio you will help invent the system itself. You wont just move freight youll help create the AI-native operating model for the next generation of freight forwarding. If youre excited by ownership speed technology and the chance to grow with a rocket ship wed love to hear from you.

Apply now and help us build the future of freight.

Join Navio Logistics and help build the freight forwarder of the futureAt Navio Logistics we are reinventing freight forwarding from the ground up. We are a VC-backed AI-native freight forwarder on a mission to transform one of the worlds largest and most outdated industries. By combining deep logis...