Senior UX Content Writer (Logistics, Rider)
Job Summary
We are on the lookout for a Senior UX Content Writer - (Logistics Rider) Fixed Term Maternity Cover to provide maternity leave coverage (August 2026 - November 2027) for our Rider Product Design Team - the team responsible for shaping the mobile app experience (iOS and Android) for riders all over the world who use it to deliver to over 20M customers in 50 countries.
In this role you will maintain and execute existing content systems to ensure a consistent rider experience across our global platforms.
In our Logistics Team youll tackle high-impact challenges that make last-mile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.
If you are a creative problem solver who is hungry for a new adventure an international workplace is waiting for you in the heart of Berlin!
Execute & Maintain Content: Carry out content-related tasks while following the set toolkits guidelines and frameworks; Maintain a consistent voice and tone across all rider touchpoints adhering to existing style guides; and Review and approve content updates within already established parameters.
Provide Regular Operational Support: Host weekly Content Design Office Hours to provide immediate hands-on support for designers and product managers; Handle day-to-day copy requests from 11 product squads; Leverage existing Figma plugins and content automation tools to streamline workflows; and support ongoing projects using documented processes and templates.
Assure Content Quality: Conduct content reviews using established heuristics and quality checklists; Ensure content follows existing design system components and patterns; and Uphold content quality and consistency across all active projects.
Collaborate Across Teams: Partner with Product Design and Engineering on in-flight projects; Support existing cross-functional workflows and processes; and Participate in established design reviews and critique sessions.
Qualifications :
3-5 years experience as a Content Designer UX Writer or similar role.
Figma proficiency and experience working with design systems and component libraries.
Ability to work effectively with existing frameworks and maintain consistency within established guidelines rather than creating new ones.
Strong collaboration skills working independently and alongside product teams.
Excellent English writing and editing skills (other languages are a plus).
Strong understanding of mobile app content principles.
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Contract
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more