Title: Dock Window Clerk
Location: Auburn Hills MI
Job Summary
The Dock Window Clerk serves as the first point of contact for inbound and outbound drivers. This role manages truck check-ins dock door assignments daily shipping audits small-shelf pickups ASN creation and end-of-day reporting while maintaining accuracy and safety across all logistics operations.
Key Responsibilities
- Truck check-ins at the Dock Window; assign dock doors and coordinate traffic flow.
- Audit the daily shipping schedule; identify conflicts and escalate as needed.
- Handle small-shelf / will-call customer pickups and documentation.
- Create and transmit Advanced Shipping Notices (ASNs).
- Generate the end-of-day (EOD) open sales order report.
- Update the Daily Management Dashboard with throughput exceptions and KPIs.
- Collaborate with Shipping Receiving Planning and Customer Service.
- Maintain accurate records in Oracle ERP and Ramp ERP (training provided).
- Follow all EHS C-TPAT 5S and site safety/housekeeping standards.
Minimum Qualifications
- High school diploma or equivalent; associate degree a plus.
- 1 year experience in logistics/warehouse/dispatch or transportation clerical roles preferred.
- Familiarity with dock operations BOLs ASNs and carrier interaction.
- Strong attention to detail accuracy and documentation discipline.
- Comfortable in a fast-paced customer-facing environment.
- Experience with Microsoft 365 Oracle ERP and Ramp ERP is a plus (training provided).
- Ability to stand/walk for extended periods and work in a dock environment.
Preferred Qualifications
- Experience with Oracle EBS/Cloud or yard management tools.
- Exposure to ASN creation and EDI workflows.
- Lean/Kaizen/5S familiarity.
Title: Dock Window Clerk Location: Auburn Hills MI Job Summary The Dock Window Clerk serves as the first point of contact for inbound and outbound drivers. This role manages truck check-ins dock door assignments daily shipping audits small-shelf pickups ASN creation and end-of-day reporting while ma...
Title: Dock Window Clerk
Location: Auburn Hills MI
Job Summary
The Dock Window Clerk serves as the first point of contact for inbound and outbound drivers. This role manages truck check-ins dock door assignments daily shipping audits small-shelf pickups ASN creation and end-of-day reporting while maintaining accuracy and safety across all logistics operations.
Key Responsibilities
- Truck check-ins at the Dock Window; assign dock doors and coordinate traffic flow.
- Audit the daily shipping schedule; identify conflicts and escalate as needed.
- Handle small-shelf / will-call customer pickups and documentation.
- Create and transmit Advanced Shipping Notices (ASNs).
- Generate the end-of-day (EOD) open sales order report.
- Update the Daily Management Dashboard with throughput exceptions and KPIs.
- Collaborate with Shipping Receiving Planning and Customer Service.
- Maintain accurate records in Oracle ERP and Ramp ERP (training provided).
- Follow all EHS C-TPAT 5S and site safety/housekeeping standards.
Minimum Qualifications
- High school diploma or equivalent; associate degree a plus.
- 1 year experience in logistics/warehouse/dispatch or transportation clerical roles preferred.
- Familiarity with dock operations BOLs ASNs and carrier interaction.
- Strong attention to detail accuracy and documentation discipline.
- Comfortable in a fast-paced customer-facing environment.
- Experience with Microsoft 365 Oracle ERP and Ramp ERP is a plus (training provided).
- Ability to stand/walk for extended periods and work in a dock environment.
Preferred Qualifications
- Experience with Oracle EBS/Cloud or yard management tools.
- Exposure to ASN creation and EDI workflows.
- Lean/Kaizen/5S familiarity.
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