Assistant Service Manager (Writer)
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Job Location:
Streamwood, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Elgin Toyota part of the Award-Winning Bob Loquercio Auto Group is looking for a qualified motivated individuals to join their team! If you are a self-starting professional ready to take your career to the next level we have the opportunity youve been looking for.
What Were Looking For
Elgin Toyota is looking for an experienced assistant service manager with excellent communication and managerial skills.
What We Offer
- All brand new state of the art equipment
- Training and mentorship program
- Paid education
- Union benefits
Responsibilities
Assist customers in servicing repairing and explaining each service need.
Understanding customers requirements and concerns; matching requirements and concerns to various service options.
Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
Keeps abreast of new products features accessories and attend product training as required.
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Hiring and supervising all service department personnel as well as monitoring their performance in servicing customers.
Creating goals and objectives for the department which include an annual operating budget and a marketing plan to promote new business.
Maintaining a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately.
Qualifications
- Automotive technical knowledge
- Ability to manage others
- Computer literate
- Good communication skills
Required Experience:
Manager
Key Skills
About Company
Elgin Toyota part of the Award-Winning Bob Loquercio Auto Group, is looking for a qualified, motivated individuals to join their team! If you are a self-startin...
