ServiceNow Product Manager
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
Were looking for a strategic Product Manager to drive eBays enterprise ServiceNow platform. This is an opportunity to scale a critical enterprise platform serving thousands of employees globally at a pivotal inflection point.
Youll own the complete ServiceNow product lifecyclefrom roadmap and vision to delivery and continuous optimization. This role combines strategic product ownership with hands-on execution leveraging AI and data to amplify your impact and drive platform maturity adoption and business value across the enterprise.
What you will accomplish:
If youre a modern PM who uses AI daily to 3x your productivity validates decisions with data instead of just stakeholder opinions and excels at challenging requests to uncover real problemsthis role offers high autonomy executive visibility and measurable impact from day one.
This is your opportunity to:
- Drive product strategy independently - Own the roadmap report progress to leadership and make strategic product decisions
- Optimize platform maturity & adoption - Improve existing modules (ITSM TPRM BCM GRC) reduce technical debt champion OOTB-first and increase utilization
- Demonstrate measurable ROI - Build business cases track adoption metrics and show platform value to justify continued investment
- Leverage AI as your force multiplier - Join an AI-forward team that expects AI-augmented PM work (documentation analysis synthesis)
- Make enterprise-wide impact - Influence thousands of employees across IT HR Finance GRC and Operations with direct executive visibility
What you will bring:
AI & Data Proficiency (Required - Non-Negotiable)
- Active AI Usage: Claude ChatGPT PM AI tools in daily work
- Documentation Automation: AI-drafted stories release notes docs
- Data Literacy: Analyze ServiceNow usage validate stakeholder claims
Product Management Core Skills (Required)
- 3-5 years PM experience
- Discovery excellence stakeholder management prioritization
- Requirements definition Agile/Scrum backlog management
- Saying no diplomatically
- Track record of challenging requests and value-based prioritization
ServiceNow Platform Knowledge (Required)
- 2-3 years working with ServiceNow (PM BA or admin)
- Understand ServiceNow data model workflows capabilities
- Know OOTB vs. customization trade-offs
- Familiarity with ITSM and GRC modules
Soft Skills (Critical)
- Stakeholder Management: Build trust influence without authority say no diplomatically
- Communication: Clear writing executive presentations facilitation
- Execution-focused: Get stuff done bias for action accountable
- Self-directed: Work independently escalate strategically (not tactically)
- Data-driven mindset: Show me the data default
Additional Details
The base pay range for this position is expected in the range below:
C$133200 - C$177800Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including RRSP eligibility various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
This job posting relates to an existing vacancy within eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility.
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Required Experience:
IC
Key Skills
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
