Sales Coordinator (Proactive Sales)

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

JOB SUMMARY

To support the sales process and administrative function of the Proactive and Sales Centre Team.

DUTIES AND RESPONSIBILITIES

To handle all incoming calls in the office within 3 rings and to assist incoming sales enquiries through the sales process including guestrooms group and catering bookings with proper follow-up on all quotations within 24 hours.
Complete recording of all reports assigned.
Assist to meet prospective clients for walk in site inspections in the absence of the Sales Team Personnel in a professional manner when communicating with customers.
Work according to advance deposit credit and billing process procedures (if applicable).
To ensure prompt action on all tasks allocated by Director of Sales Proactive Sales and Sales Centre Team in adherence to due dates given.
To maintain proper and continuous maintenance of group event bookings & corporate/customer database within Opera / SFA / Empower.
To extend professional phone etiquette and to promote strong and friendly bonding with working partners of the Sales Team.
To represent the Hotel in accordance with company standards of dressing grooming and hygiene at all times
To be familiar with the hotel product and to utilize the facts observations and benefits to assist with enquiries for groups and event spaces.
Participate in competitor survey for corporate rates group rates and seminar packages as assigned.
Prepare correspondence (enquiries proposals and contracts).
Be aware and enact all company SOP.
Be aware of and work towards Department Goals.
Performance of Shopcall towards department goal.
To adhere to personal behavioural norms of integrity such as grooming ownership contactability accountability responsibility visibility and punctuality.
Perform any duties assigned by immediate supervisor or department head according to changing business economic customer needs or restructure within Sales & Marketing department.
Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

Minimum GCE O level and its equivalent
1 - 2 years relevant working experience in hotels Sales and Marketing Department is a plus
Pleasant disposition and personality with a good command of written and spoken English
Good interpersonal and public relations skills and the ability to work as a team
Knowledge of PC software program MS Word Excel PowerPoint Opera will be an asset
Effective time management skills

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

DescriptionJOB SUMMARYTo support the sales process and administrative function of the Proactive and Sales Centre Team.DUTIES AND RESPONSIBILITIESTo handle all incoming calls in the office within 3 rings and to assist incoming sales enquiries through the sales process including guestrooms group and c...

Description

JOB SUMMARY

To support the sales process and administrative function of the Proactive and Sales Centre Team.

DUTIES AND RESPONSIBILITIES

To handle all incoming calls in the office within 3 rings and to assist incoming sales enquiries through the sales process including guestrooms group and catering bookings with proper follow-up on all quotations within 24 hours.
Complete recording of all reports assigned.
Assist to meet prospective clients for walk in site inspections in the absence of the Sales Team Personnel in a professional manner when communicating with customers.
Work according to advance deposit credit and billing process procedures (if applicable).
To ensure prompt action on all tasks allocated by Director of Sales Proactive Sales and Sales Centre Team in adherence to due dates given.
To maintain proper and continuous maintenance of group event bookings & corporate/customer database within Opera / SFA / Empower.
To extend professional phone etiquette and to promote strong and friendly bonding with working partners of the Sales Team.
To represent the Hotel in accordance with company standards of dressing grooming and hygiene at all times
To be familiar with the hotel product and to utilize the facts observations and benefits to assist with enquiries for groups and event spaces.
Participate in competitor survey for corporate rates group rates and seminar packages as assigned.
Prepare correspondence (enquiries proposals and contracts).
Be aware and enact all company SOP.
Be aware of and work towards Department Goals.
Performance of Shopcall towards department goal.
To adhere to personal behavioural norms of integrity such as grooming ownership contactability accountability responsibility visibility and punctuality.
Perform any duties assigned by immediate supervisor or department head according to changing business economic customer needs or restructure within Sales & Marketing department.
Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

Minimum GCE O level and its equivalent
1 - 2 years relevant working experience in hotels Sales and Marketing Department is a plus
Pleasant disposition and personality with a good command of written and spoken English
Good interpersonal and public relations skills and the ability to work as a team
Knowledge of PC software program MS Word Excel PowerPoint Opera will be an asset
Effective time management skills

Required Experience:

Key Skills

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About Company

Marriott Hotels Resorts

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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