Payroll Admin Associate
Cebu - Philippines
Job Summary
Position Responsibilities
- A Payroll Admin Associate completes all requests / transactions efficiently and accurately to meet the Service Levels set by the management with the Business Unit.
- Process and analyze transactions in line with the Service Level Agreement set with the Business Unit. Process all knowledgeable work types.
- Attain mastery of Business Unit Policies governing the transactions being processed.
- Handles Worktypes such as:
- Allocations
- Trustee Payments
- Should support Quality Assurance and Member Processing Team if needed.
Required Qualifications:
Preferably with knowledge in Apollo Mainframe and AWD tools is a plus but not required.
Preferred Qualifications:
- Comfortable Handle highly sensitive and heavily regulated funds
- Team Orientation -Consistently attain the service level set by the Company
- Practice good judgment in processing cases
- Above average communication skills
- Pass the Business Units English Exam
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are
more than just words.
As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Key Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.