Application Production Support Engineer
Job Summary
At Axians we value talent not labels.
We believe in a culture of inclusion where everyone has a place and all applications are considered based on merit without discrimination.
This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.
THE ROLE
We are looking for a #TechTalent to work as aApplication Production Support Engineer for a national project.
YOUR DAY TO DAY
- Provide technical and functional support to users;
- Manage production incidents (service restoration communication coordination Post-Incident Reviews PIR);
- Monitor the proper execution of processing activities (batch jobs data flows transfers);
- Contribute to production dashboards and continuous improvement initiatives;
- Support application releases and act as a production expert for IT Operations teams.
WHAT WERE LOOKING FOR
- Proven professional experience in similar roles;
- Business & Soft Skills
- Application support & operations;
- Production operations management;
- IT / Business relationship management;
- IT security & cybersecurity.
- Key Technical Skills
- ITSM & Production: ServiceNow;
- Linux (RHEL) Docker Kubernetes / OpenShift;
- CI/CD & Automation: Git Jenkins Ansible Terraform;
- Operating Systems: Linux / Unix / Windows;
- Scripting: Python Shell YAML;
- Observability & Monitoring: Splunk ELK SysDig Dynatrace;
- Scheduling: Control-M;
- Cloud: IBM Cloud;
- Middleware: Kafka CFT Spring Boot;
- Security: Illumio strong authentication.
- Methodologies
- ITIL (Information Technology Infrastructure Library);
- Resilience & Business Continuity: DRP (Disaster Recovery Plan) BCP (Business Continuity Plan) HA (High Availability).
- Transversal Skills
- Problem analysis and resolution;
- Definition and monitoring of performance indicators (KPIs).
- Fluency in English(written & spoken).
WHAT YOU CAN EXPECT FROM US
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360 evaluation from managers and peers will also allow you to evolve.
Work Life Balance
By collaborating with Axians you will be able to reconcile work and family requirements without neglecting either area.
Attractive evolving compensation
When working with Axians you will have access to performance bonuses in addition to an attractive salary pack (base salary benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological Legal Psychosocial and Financial support).
Do you identify with this position
If you think this position is the right fit for you and you have the #TechTalent we are looking for send us your resume preferably in English and in Europass format to with the subject APSE/TP/DB.
Learn more about Axians
Required Experience:
IC
Key Skills
About Company
Somos organização de pessoas para pessoas. Uma empresa que desenvolve projetos digitais e é especialista na transformação digital. Saiba mais sobre nós.