Junior French Speaking Customer Support- Relocation Support

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profile Job Location:

Braga - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

  • Respond to customer inquiries via phone email and chat in a professional and friendly manner.
  • Assist customers with product information order issues and general inquiries.
  • Resolve customer concerns and escalate more complex issues when necessary.
  • Provide effective solutions to ensure customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system.

What We Are Looking For

  • Fluency in French (C1 level) and good communication skills in English (B2 level or higher).
  • Strong problem-solving skills and the ability to empathize with customers.
  • Must be available to work on-site in Braga.

What We Offer

  • Competitive salary and benefits.
  • Private health insurance.
  • Paid training and ongoing support.
  • A friendly and supportive work environment.
  • Opportunities for career advancement.
Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and friendly manner.Assist customers with product information order issues and general inquiries.Resolve customer concerns and escalate more complex issues when necessary.Provide effective solutions to ensu...
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