Sr Tech Supp Professional
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Sr Tech Supp Professional
Sr Tech Supp Professional for Hand Held Products Charlotte NC
Responsibilities:
- Design deploy and support enterprise mobility solutions across various platforms including iOS Android and Windows;
- Work directly with clients and internal stakeholders to ensure seamless mobile device integration security and user experience leveraging platforms such as SOTI MobiControl Microsoft Intune or other EMM/UEM systems.
- Utilize technical expertise and strong interpersonal skills to effectively understand customer needs deliver tailored solutions and provide ongoing support.
- Serve as the primary consultant for enterprise mobility projects including assessments deployments and migrations.
- Design and configure enterprise mobile solutions using tools like MobiControl Intune VMware Workspace ONE or MobileIron.
- Provide expert-level support for iOS Android and Windows mobile devices within managed environments.
- Collaborate with cross-functional teams to integrate mobile solutions with existing IT infrastructure and security policies.
- Conduct user training write documentation and create knowledge base articles to support deployment and end-user adoption.
- Participate in client-facing engagements gathering requirements presenting solutions and managing stakeholder expectations.
- Monitor troubleshoot and resolve technical issues related to device management and mobile application performance.
- Stay up to date with mobility trends OS updates and emerging technologies to provide strategic recommendations to clients.
Qualifications
YOU MUST HAVE:
Qualified applicants must have a bachelors degree or foreign equivalent in Computer Science Information Technology Information Systems Networking or a related field and 3 years of experience with enterprise mobility management (EMM) or unified endpoint management (UEM) platforms (e.g. SOTI MobiControl Intune Workspace ONE Jamf MobileIron). Must have 3 years of experience with the following: Strong hands-on knowledge of iOS Android and Windows mobile operating systems; experience configuring and deploying mobile apps profiles security policies and certificates; familiarity with MDM protocols mobile security practices and enterprise app lifecycle management; and knowledge of networking fundamentals VPN and authentication (e.g. SAML Azure AD). Up to 25% domestic & international travel required. Telecommuting permitted up to 2 days per week
ADDITIONAL INFORMATION:
- Location: Charlotte NC
- 40 hours/week
- Employee Referral Fee: $1500
If offered employment must have legal right to work in U.S. EOE.
Required Experience:
Senior IC
About Company
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability ... View more
