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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
職位宗旨
負責督導及分配每日客房造型師工作樓層與營運培訓所有客房造型師與個別諮詢輔導
主要負責事項
- 值班時應穿著整齊戲服並保持服裝儀容整潔
- 負責管理客房造型師每日工作流程依照飯店最高標準清潔維護客房與走道以確保顧客滿意度
- 監督續住顧客及預抵達顧客客房清潔
- 負責續住房空房及樓層走道公共區域檢查並在培訓英才時提出清潔保養備品安全及維護的改善調整計畫
- 確實安排部門周期性保養計畫並監督其進度
- 遵守所有公司政策和程序
- 如客房設備有任何損壞在最短時間內告知值班主管
- 安排客房造型師每日工作流程同時安排培訓並進行調整
- 審查與評估所有客房造型師工作流程以維持客房造型師工作品質
- 審核評估客房造型師以利日後調整工作職務
- 訂定培訓課程以確保每位客房造型師接受相同的培訓
- 依據客房造型部職位工作守則監督客房造型師的工作表現
- 監督客房造型師各式備品申請量監控客房造型師使用量及成本
- 與迎賓櫃檯和其他部門保持良好溝通協調確保顧客滿意度
- 負責監督消耗品客房備品及清潔備品管理
- 妥善管理及分配人力節省人力成本
- 追蹤送修物件直至修復完成回歸
- 監督顧客借用或損壞內部資產歸還或賠償追蹤
- 確實完成與自身職務相關的報表並整理歸檔
- 有效率地處理顧客抱怨査明造成抱怨原因無法及時處理便立即向值班主管報告
- 清楚外包廠商之工作安排及進度並報告部門經理或協理
- 對任何註明需要保密的事物克盡保密責任
- 愛護公司任何財產不得任意破壞
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
