Salesforce Contract & Revenue Operations Analyst
Westlake, OH - USA
Job Summary
Job Title: Salesforce Contract & Revenue Operations Analyst
Position Summary
We are seeking a detail-oriented Salesforce Contract & Revenue Operations Analyst to support contract review and system accuracy within the Salesforce environment. This role will focus on reviewing analyzing and validating customer contracts to ensure proper coding pricing accuracy revenue alignment and system compliance before contracts are finalized and sent to clients.
The ideal candidate has strong analytical skills experience working in Salesforce and a solid understanding of contract structures pricing models and revenue processes. Attention to detail and process discipline are critical for success in this role.
Key Responsibilities
Salesforce Contract Review & System Validation
Review customer contracts to ensure accurate coding in Salesforce (products pricing terms billing schedules revenue categories etc.)
Validate opportunity quote and order data prior to client issuance
Ensure correct mapping of products SKUs discount structures and revenue classifications
Confirm compliance with internal approval workflows and delegation of authority policies
Identify discrepancies between signed agreements and Salesforce entries
Collaborate with Sales to correct errors before contracts are sent to clients
Maintain documentation of contract validation and audit processes
Support enhancements to Salesforce workflows and validation rules
Revenue & Compliance Support
Ensure contracts align with pricing policies and revenue recognition guidelines
Review discount approvals and verify proper authorization
Validate billing terms payment terms and contract durations
Support audit requests by providing contract documentation and system reports
Assist in maintaining data integrity across Salesforce records
Collaboration
Partner with Sales Legal Finance and Revenue Operations teams
Coordinate with global stakeholders across time zones
Provide status updates on contract review queues and escalations
Support training of sales users on proper contract coding practices
Required Qualifications
36 years of experience in Sales Operations Revenue Operations Contract Administration or Finance
Hands-on experience working within Salesforce
Strong understanding of:
Contract structures
Pricing and discounting models
Revenue coding and billing terms
Approval workflows
Experience reviewing commercial agreements for accuracy and compliance
Advanced Excel skills (pivot tables lookups reconciliation techniques)
Strong analytical and problem-solving skills
High attention to detail and data accuracy
Strong written and verbal English communication skills
Preferred Qualifications
Experience with Salesforce CPQ (Configure Price Quote)
Familiarity with revenue recognition principles (ASC 606 preferred)
Experience working in a high-volume contract environment
Prior experience supporting US-based companies or global teams
Background in audit compliance or internal controls
Key Competencies
Detail-oriented and highly organized
Strong process and compliance mindset
Ability to manage multiple contract reviews under tight deadlines
Proactive communicator
Comfortable working in a structured approval-driven environment
Strong cross-functional collaboration skills
Required Experience:
IC
Key Skills
About Company
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