Infrastructure Engineering Sr. Advisor
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Make an impact at scale.
As an Infrastructure Engineering Senior Advisor you will play a critical role in ensuring the reliability performance and security of Cignas enterprise network and security environment. You will provide operational leadership vendor oversight and hands-on technical expertise to drive rapid resolution of high-impact security issues. This role is ideal for a seasoned infrastructure professional who thrives in complex environments values collaboration and is motivated by protecting critical business operations.
Responsibilities
- Lead tier II operational support for enterprise network security systems with a primary focus on Web Proxy and perimeter security technologies.
- Drive complex security problem determination and resolution through structured troubleshooting and effective coordination with internal teams and external vendors.
- Provide operational leadership during high-severity security incidents including crisis management and root cause analysis to restore services and prevent recurrence.
- Oversee and manage vendor performance to ensure consistent service delivery responsiveness and adherence to SLAs and security improvement initiatives.
- Support and optimize security platforms including McAfee Web Gateway Symantec Bluecoat and Zscaler environments.
- Implement and maintain security policies providing consultation and operational support for projects requiring network security expertise.
- Plan review and oversee security-related change activities in partnership with vendors and internal stakeholders.
- Monitor enterprise security posture identify risks and exposures and recommend corrective actions to strengthen controls and reduce future incidents.
- Ensure operational security procedures are consistently followed to protect information systems programs and data.
- Participate in a rotating 24x7 on-call schedule and respond to high-impact incidents as required.
Required Qualifications
- Minimum of 5 years of experience supporting Web Proxy and perimeter security technologies in a large enterprise environment.
- Hands-on experience with one or more of the following technologies: McAfee Web Gateway Zscaler and Symantec Bluecoat.
- Demonstrated experience with IDS/IPS technologies and security protocol implementations.
- Strong working knowledge of network troubleshooting and monitoring tools such as SyslogNG SevOne Splunk tcpdump and QRadar.
- Proven experience leading incident response crisis management and root cause analysis efforts.
- Ability to prioritize and execute effectively in high-pressure 24x7 operational environments.
- Strong analytical problem-solving and decision-making skills.
- Excellent written verbal and interpersonal communication skills with the ability to present technical concepts in a clear user-friendly manner.
Preferred Qualifications
- Bachelors degree in Computer Science Information Technology or a related discipline.
- Experience supporting large-scale enterprise networks within regulated industries such as healthcare.
- Experience providing operational leadership and vendor oversight for managed security services.
- Strong customer service orientation and a collaborative team-focused mindset.
- High level of self-motivation attention to detail and commitment to continuous improvement.
If you will be working at home occasionally or permanently the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process please email for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Ohio Pennsylvania Texas Utah Vermont and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Required Experience:
Senior IC
Key Skills
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
