Operations Training Coordinator

About CooperSurgical

CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women babies and families at the healthcare moments that matter most in life. As a division of CooperCompanies were driven by a unified purpose to enable patients to experience lifes beautiful moments. Guided by our shared values dedicated innovative friendly partners and do the right thing our offerings support patients throughout their lifetimes from contraception to fertility and birth solutions to womens and family care and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers including testing and treatment options as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at.

Work location: Trumbull CT (on-site)

Scope:

Responsible for developing coordinating delivering and maintaining training programs for Operations teams. Works closely with the Technical Documentation Specialist to ensure training materials SOPs and work instructions are accurate current and aligned with operational needs. Ensures all employees receive the proper jobspecific training certifications and competency assessments required to operate safely effectively and in full compliance with GMP and ISO requirements.

Job Summary:

The Operations Training Coordinator leads all training activities for Operations including onboarding upskilling crosstraining documentation updates training record management and competency verification. This role partners with Production Supervisors Quality the Technical Documentation Specialist and HR to maintain an effective auditready training program that supports operational excellence and consistent employee development.

Coordinate and deliver onboarding training for new hires across production packing logistics and related operations roles.
Develop update and maintain training materials SOPs work instructions and competency checklists in collaboration with the Technical Documentation Specialist.
Conduct handson training sessions demonstrations and refresher courses as needed.
Ensure all training activities comply with GMP ISO and internal quality standards.
Maintain accurate auditready training records rosters and electronic learning system entries.
Partner with Production Supervisors to assess skills identify training gaps and implement development plans for staff.
Support crosstraining initiatives to improve workforce flexibility and reduce bottlenecks.
Coordinate annual training curricula and ensure completion of mandatory training requirements.
Track and report training metrics including completion rates competency status and training effectiveness.
Facilitate training for procedural changes new equipment safety updates and process improvements.
Collaborate with the Technical Documentation Specialist to ensure timely communication and rollout of revised SOPs and controlled documents.
Provide coaching to trainers or designated subjectmatter experts across departments.
Participate in audits by providing training documentation and responding to trainingrelated inquiries.
Assist with developing standardized training frameworks and best practices across shifts and departments.
Communicate training schedules progress updates and issues to the Production Manager and other stakeholders.
As business needs dictate works extended hours to support training coverage or urgent operational needs.

Travel:

• No regular travel required; occasional training travel may occur.

Knowledge Skills and Abilities:

Strong communication presentation and teaching skills.
Ability to learn document and train complex processes clearly and accurately.
Strong understanding of GMP ISO and regulated documentation practices.
Ability to collaborate effectively with the Technical Documentation Specialist to maintain accurate compliant training materials.
Excellent organizational skills with strong attention to detail and recordkeeping accuracy.
Competency with digital learning platforms training systems and standard computer applications.
Ability to collaborate effectively across multiple departments and levels of the organization.

Work Environment:

Standing walking or training on the production floor for prolonged periods.
Occasional lifting up to 30 lbs.
Exposure to production packing and logistics environments.
May require wearing PPE such as gloves masks and hairnets in designated areas.
Requires strong communication patience and adaptability.

Experience:

35 years of experience in manufacturing training quality or operations support roles.
Experience delivering handson job training in a regulated environment preferred.
Familiarity with GMP/ISO training or documentation systems is a plus.

Education:

• High School Diploma or equivalent required; additional certifications or training credentials preferred.

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Our Benefits:

As an employee of CooperSurgical youll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck we offer a great compensation package medical coverage 401(k) parental leave fertility benefits paid time off for vacation personal sick and holidays and multiple other perks and benefits. Please visit us atto learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email the internet or in any form and/or method will be deemed the sole property of CooperSurgical unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.