Customer Success Manager T Cloud Public SOLO (REF5321F)
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
As the leading European alternative to the hyperscalers TCP provides a confident modern cloud built on the pillars of sovereignty and this role you will be
- the primary advocate for clients ensuring they navigate our technically strong platform with ease and realize its full potential.
- shift the customer experience from perceiving our technology as a complex intimidating platform to one that feels intuitive approachable and easy to engage with.
Key Responsibilities
Lead Cloud Reinvention: Act as a strategic partner to accelerate our clients cloud reinvention shifting them from legacy infrastructures to a sovereign European alternative.
Manage Enterprise Adoption: Partner with clients to accelerate TCP adoption focusing on large-scale workloads and complex migrations.
Human-Centric Technical Advocacy: Bridge the gap between technical strength and user experience by making our platform feel approachable and easy to engage with.
Value & Security Advocacy: Ensure clients leverage our unique value of European cloud infrastructure without compromising on security or performance.
Performance Governance: Manage complex B2B programs with a focus on enterprise-grade delivery clear KPIs and measurable outcomes.
Collaborative Leadership: Work within lean multi-disciplinary teams consisting of Creative Directors Designers and Telekom SMEs to validate and inform the customer journey.
Qualifications :
Fluency in English both verbal and written - German knowledge is highly welcome
Cloud Architecture Mastery: Deep technical understanding of public cloud architecture (compute storage networking) specifically within the context of European infrastructure.
Sovereignty & Security Expertise: Strong knowledge of sovereign cloud principles data residency and high-security standards to deliver security without compromise.
Hyperscaler Proficiency: Competitive knowledge of AWS Azure or GCP to effectively position TCP as the European alternative.
Complex Workload Migration: Proven experience technical-leading the migration of big workloads for enterprise businesses.
Technical Communication: Ability to refine product narratives to clearly express the unique value of TCP to both technical and executive stakeholders.
UI/UX Literacy: Familiarity with digital components and UI principles to ensure the platform remains intuitive and user-friendly.
Sector Expertise: Deep understanding of the B2B technology sector supported by insights from a global B2B data ecosystem.
Telekom Brand Alignment: Ability to operate within Telekom brand guidelines while expressing the distinct identity of the T Cloud Public product.
Strategic Growth Mindset: Proven track record of helping complex businesses build traction and accelerate growth in the market.
Additional Information :
Please note: remote working is only possible from within Hungary due to European taxation regulations.
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
No
Employment Type :
Intern
Key Skills
About Company
The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH w ... View more
