Client Solutions Manager, Paid Social
Job Summary
ABOUT US:
Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally.
Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable purpose-built proprietary tools and services.
THE CHALLENGE:
As a Client Solutions Manager within the Paid Social team youll work as a hands-on partner to our operator clients helping them get the most from Sportradars technology and creative capabilities. You will support client relationships contribute to campaign and creative strategy and help translate data into actionable insights.
At this level success means you are reliable curious and growing. You can manage day-to-day client needs independently collaborate across teams and bring energy and ideas to a fast-moving product that sits at the intersection of sports data and advertising.
RESPONSIBILITIES
- Support and manage client relationships across the major social platforms (Meta TikTok Snap X and Reddit) owning campaign execution and performance tracking for your accounts.
- Develop a solid understanding of each clients business objectives and use that knowledge to contribute to media and creative recommendations.
- Monitor campaign performance surface insights and prepare clear well-structured reports for clients and internal stakeholders.
- Work cross-functionally with Commercial Product Design and Operations teams to deliver against client briefs and timelines.
- Help clients and agencies adopt platform best practices and new product features acting as a knowledgeable and approachable point of contact.
- Support account planning by flagging opportunities for improvement upsell or innovation within your portfolio.
- Maintain operational accuracy across campaign setup QA and reporting workflows.
- Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices.
ABOUT YOU:
- 3 years of experience in digital advertising with hands-on exposure to paid social campaign management.
- Familiarity with one or more major social ad platforms (Meta Ads Manager TikTok Ads Manager or Snap Ads Manager).
- Comfortable working with data: you can read a performance report identify what matters and communicate it clearly.
- Organized and detail-oriented with the ability to manage multiple tasks and deadlines without dropping the ball.
- Good communicator in writing and in conversation with a client-first mindset.
- Proactive and self-motivated; you ask questions flag issues early and take ownership of your work.
- Experience in iGaming sports or digital agency environments is a strong advantage.
- Familiarity with 3rd party creative or media buying platforms (e.g. Smartly Hunch) is a plus but not required.
OUR OFFER:
- A collaborative environment with colleagues from all over the world (Engineering offices in Europe Asia and US) including various social events and teambuilding.
- Flexibility to manage your workday and tasks with autonomy.
- A balance of structure and autonomy to tackle your daily tasks.
- Vibrant and inclusive community including Women in Tech and Pride groups which welcome all participants.
- Global Employee Assistance Programme.
- Calm and Reulay app (leading well-being apps designed to support focus quality rest mindfulness and long-term mental resilience).
- Online training videos.
- Flexible working hours.
While we appreciate the flexibility and benefits of working from home we strongly believe that coming together in person fosters stronger connections encourages collaboration and drives innovationboth as individuals and as a company. The energy shared ideas and team support we experience in the office strengthen the foundation of our success and culture. For this reason we are an office-first business operating on a hybrid model with team members working in the office three days a week to build relationships exchange ideas and grow together.
OURRECRUITMENTPROCESS:
- Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.
- First Interview: Meet with the Hiring Manager to dive into your experience as also discuss team fit.
- Assessment: A short (home) task to showcase your skills.
- Second Interview: Team Working Session to review your presentation and assess your practical skills.
- Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet.
- Finals Steps: Receive feedback and if successful an offer!
Additional Information :
The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience.
At Sportradar we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs facilities and employment opportunities. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) we believe skills evolve over time. If youre willing to learn and grow with us we invite you to join our team!
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Sportradar Group AG (NASDAQ: SRAD), founded in 2001, is a leading global sports technology company creating immersive experiences for sports fans and bettors. Positioned at the intersection of the sports, media and betting industries, the company provides sports federations, news medi ... View more