Information Security & Resilience Risk Senior Manager

Are you ready to take ownership of a high-impact cybersecurity and risk function in a global financial institution Do you want to lead the oversight of DORA (Digital Operational Resilience Act) execution while influencing senior leadership and regulatory bodies Join Western Union as an ICT Risk Senior Manager and be the trusted expert guiding our European operations through todays complex technology risk and cybersecurity landscape.

Western Union powers your pursuit.

In this high-impact standalone role you will take full ownership of establishing and overseeing a robust information security and resilience framework in alignment with European regulatory requirements (including PSD2 EBA Guidelines and DORA) and industry best practices such as ISO 27001 NIST and ITIL. You will be the driving force behind Western Unions DORA readiness and implementation acting as the key liaison with regulators while collaborating cross-functionally with global stakeholders across IT Cyber Security Legal and Compliance to ensure enterprise-wide alignment and execution.

Role Responsibilities

• Own and lead DORA implementation efforts including assessment of current gaps process redesign and rollout of compliant controls.
• Serve as the formal representative to the Austrian Financial Market Authority (FMA) for cybersecurity and resilience matters.
• Ensure compliance with a range of European cybersecurity regulations (DORA PSD2 GDPR) and frameworks (ISO 27001 NIST).
• Strategic leadership and stakeholder management need to coordinate with outsourced technology and cybersecurity vendors to monitor performance risk controls and incident escalation.
• Conduct COBIT-aligned IT audits identify control gaps and design remediation strategies.
• Influence and advise senior stakeholders including presenting cybersecurity risks resilience posture and emerging risks to the executive team and board.
• Coordinate reporting documentation and evidence management for all regulatory and audit requirements.
• Actively participate in operational risk and IT governance meetings as the key subject matter expert.

Role Requirements:

• Proven experience in a senior IT security or risk management role (preferably in financial or professional services).
• Minimum of 5 years of hands-on experience in IT Security IT Risk Management or IT Audit.
• A university degree or relevant professional qualifications.
• Demonstrated experience managing outsourced IT/cybersecurity services (including SLAs KPIs and third-party risk).
• Practical experience with COBIT control frameworks.
• Strong understanding of DORA and proven involvement in compliance programs.
• Recognized industry certifications (e.g. CISM CISSP CRISC).
• Comprehensive knowledge of EU ICT risk and cybersecurity regulations (ISO 27001 NIST PSD2 DORA).
• Strong analytical and structured thinking skills.
• Establish and maintain strong stakeholder relationships

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is well positioned to become the worlds most accessible financial services company transforming lives and than moving money we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career as well as receive a great compensation package. If youre ready to help drive the future of financial services its time for Western Union. Learn more about our purpose and people at are under legal obligation to indicate the minimum salary which is EUR 80.25000 gross per year for this position. However our attractive compensation packages follow current market salaries and can therefore be significantly above the indicated minimum salary.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few
( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Austria specific benefits include:

• Comprehensive life & medical cover
• Contributory pension plan
• Luncheon vouchers
• Other partner discounts

Western Union values in-person collaboration learning and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face we are better able to learn from our peers problem-solve together and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race colour national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.