Director, North America CMS Visa Direct Solutions Management

Visa Direct is a global push payments platform that enables fast secure fund transfers to cards accounts and wallets worldwide. It supports high growth use cases including person to person payments gigeconomy and merchant payouts insurance disbursements and merchant settlements within a global push payments market estimated to exceed 80 trillion in annual payment volume.

The Director North America CMS Visa Direct Solutions Management is a senior leadership role within the North America Visa Direct Product and Client Solutions team responsible for designing delivering and scaling bespoke ecosystem and product solutions for Visa Direct clients and partners. These include acquiring bank sponsors acquirer processors corporate treasury management banks merchants remitters and strategic fintech partners.

This role serves as a strategic and technical advisor to Visa Direct clients and internal stakeholders accelerating client integrations supporting product platform enhancements driving ecosystem readiness and enabling the successful deployment of domestic and crossborder Visa Direct use cases across North America.

Positioned at the intersection of product strategy technology ecosystem enablement and client success this role plays a critical part in advancing Visa Directs growth in one of Visas most strategic regions. The Director will shape how Visa Direct solutions are designed integrated and scaled delivering measurable impact across financial institutions fintechs merchants and consumers.

• Develop deep expertise in the Visa Direct ecosystem including acquirer processors bank sponsors treasury management banks merchants remitters and fintech partners.
• Act as a strategic and technical advisor to clients throughout the sales and delivery lifecycle translating business needs into scalable Visa Direct solutions.
• Provide technical leadership to accelerate solution design client integrations and adoption of new platform capabilities.
• Analyze complex client requirements and recommend best fit solution architectures identifying gaps and opportunities to deliver bestinclass money movement solutions.
• Design and deliver bespoke client solutions that drive incremental revenue and business growth.
• Lead client workshops to understand requirements share product roadmaps codesign solutions and align on scope timelines and implementation plans.
• Partner with internal teams (account executives product technology and client services) to deliver and scale agreedupon solutions.
• Build expertise in Visa Direct APIs (Card Account Wallet) and effectively communicate complex technical concepts to diverse audiences.
• Develop expertise in Visa Direct platform functionality across Card Account & wallet and its integration with adjacent platforms including Currency Cloud Yellow Pepper B2B Connect etc.
• Leverage VisaNet data to identify opportunities to expand Visa Direct acceptance across Debit Credit and Prepaid card types.
• Maintain ownership of client integration strategies including project plans timelines and delivery oversight.
• Translate client and market needs into clear business requirements partnering with product and engineering teams to drive platform enhancements.
• Develop subject matter expertise across platform capabilities market nuances pricing economics etc.
• Develop and promote expertise in value added services positioning them to enhance client solutions and adoption.
• Ensure custom solutions are built for scalability reuse and longterm growth.
• Collaborate with cross-functional teams including business product technology client services & other teams to drive best in class client solutions and product offerings.
• Communicate effectively with internal and external stakeholders including executive leadership and develop materials for client engagements and internal approvals.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications:

• 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhDBA/BS required. Post Graduate degree in Business Administration strongly preferred Minimum 10 years of experience with payments/operations analytics or equivalent 

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 192300.00 to 307600.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time