Reservations Agent The Hoxton, Amsterdam
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
What youll do...
- Manage new and existing individual rooms reservations through telephone email and website reservations.
- Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.
- Keep an eye on our booking channels.
- Maximise revenue and identify sales opportunities.
- Work with corporate clients/bookers and agents.
- Anticipate needs and proactively provide solutions so that our guests expectations are not only met but exceeded.
- Communicate with the Front Office Team or Restaurants Teams to facilitate the guests stay.
- Work closely with the Revenue Manager and sales team to ensure rooming list is correctly entered and revenue objectives are met.
Qualifications :
What were looking for...
- Individuals. Youre looking for a place where you can be you; no clones in suits here.
- Passion for hospitality whether thats a drink a meal an event or a bed for the night.
- Youre all about having a positive impact on the people you interact with leaving them with a memorable experience.
- Youre not precious. We leave our egos at the door and help get shit done.
- Youre up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together wed have a good time and share a few laughs.
- You want to be part of a team that works hard supports each other and has fun along the way.
- Previous experience in hotel reservations is preferred but not mandatory its all about how you contribute to the team! We can teach you everything you need to know about the world of hotel reservations.
- Youre great with computers and on the phone.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
