Strategy & Operations Manager (GFC)
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Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the role & team
Global Focus Categories (GFC) represent a multi-billion-dollar portfolio at the center of eBays strategy including categories such as Collectibles Fashion P&A Electronics & Home and Vehicles. These categories are priority investment areas for eBay each with distinct customer dynamics and significant opportunities to unlock growth.
We are seeking a Strategy and Operations Lead to join the GFC team in London. This role will support the GFC leadership team in defining and accomplishing strategy across the portfolio while driving operational excellence and cross-category alignment. This is a high-impact role with exposure to senior leadership and the opportunity to build some of eBays most important businesses.
You will act as both a strategic thought partner and an embedded operator helping translate strategic priorities into execution across a complex global portfolio.
This role requires the ability to structure ambiguous problems and develop clear strategic frameworks. It also demands operational rigor to drive initiatives from planning through delivery. You will work across categories and functions helping ensure consistency visibility and performance across the GFC portfolio.
You will collaborate closely with leaders across product engineering marketing analytics finance trust and regional teams across North America Europe and Asia.
What you will accomplish
Strategic Partnership: Serve as a trusted thought partner to the GFC leadership team supporting the development of portfolio-level strategy and key growth initiatives.
Operational Ownership: Drive the execution of strategic priorities ensuring progress against key achievements targets and business objectives across the portfolio.
Portfolio Strategy & Insights: Develop a complete view of performance across GFC categories identifying trends risks and opportunities to inform decision-making.
Cross-Category Initiatives: Support and lead initiatives that drive consistency guidelines and alignments across categories.
Business Planning & Cadence: Manage core operating rhythms including planning cycles business reviews and performance tracking across the portfolio.
Executive Communication: Build clear data-driven materials for senior leadership including strategic deep dives performance updates and recommendations.
Cross-Functional Collaboration: Partner closely with product engineering marketing finance analytics trust/risk and regional teams to align on priorities and drive execution.
Problem Solving & Deep Dives: Lead structured analyses on high-priority topics from diagnosis through implementation.
Process Improvement: Identify and implement improvements to drive operational efficiency clarity and scalability across the organization.
What you will bring
Experience at a management consulting firm or in a strategy/operations role within a leading technology eCommerce or consumer company preferred.
Strong analytical and structured problem-solving skills with the ability to break down complex business challenges.
Proven ability to manage cross-functional projects and influence collaborators without direct authority.
Excellent written and verbal communication skills with experience creating executive-ready presentations.
High level of ownership with a track record of delivering results in fast-paced and ambiguous environments.
Comfortable working with data to inform decision-making; experience with analytics and modeling is a plus.
Collaborative approach with strong interpersonal skills and the ability to work across global teams.
Bachelors degree required; MBA or equivalent experience preferred.
Additional Information
This role is based in London and will require regular collaboration with global teams across multiple time zones.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
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Required Experience:
Manager
Key Skills
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
