Solution Architect Multi Site Rollout
Job Summary
RESPONSIBILITIES
- Manage opportunities and assist sales teams in the preparation delivery presentation and negotiation of multi-site rollout proposals contracts and pricing.
- Respond to RFPs RFQ s and proactive bids while working closely with all teams to develop the win strategy competitor evaluation and creating differentiated value propositions.
- Develop a deep understanding of Blackbox services capabilities.
- Achieve sales and profit goals through joint account planning partner teaming (internal & external) on-site client interface/visits engagement/solution development and implementation support/follow-up.
- Lead the design and execution strategy for multi-site rollout services ensuring seamless deployment and standardized configurations across diverse geographic locations.
- Lead collaboration with SMEs from other pre-sales engineering groups to provide technical input where needed.
- Engineer deployment solutions for network refresh projects working closely with clients to modernize legacy infrastructure while minimizing downtime and business disruption.
- Drive infrastructure refresh initiatives including server storage and network hardware upgrades aligned with evolving business and technology requirements.
- Define support models and resource planning for Smart Hands services enabling on-site technical assistance across various customer environments.
- Design scalable and flexible frameworks for on-demand support including SLA-based engagements to handle ad-hoc technical requirements across IT infrastructure domains.
- Collaborate with Structured Cabling SMEs to engineer solutions that are compliant with standards and optimal network performance.
- Coordinate and deliver detailed Wi-Fi site surveys including predictive and physical surveys to ensure optimal coverage capacity and performance for enterprise wireless networks.
- Plan and manage deployment solutions for Wireless Access Point replacement and refresh projects ensuring minimal user impact and improved wireless experience across all business-critical areas.
KNOWLEDGE SKILLS & ABILITIES
- Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the clients needs into solutions.
- Understanding various pricing models such as per port resource based ticket based onsite remote or Hybrid.
- Experience of solutioning on deals involving multi-site rollouts network refresh projects Smart Hands services on-demand support structured cabling projects (both copper and fiber) Wi-Fi site surveys and Access Point (AP) replacement and refresh projects etc.
- Strong understanding ofPre-sales/Solutions process and activities with hands-on experience good bid/project management skills ability to manage multiple bids simultaneously.
- Ability to develop and deliver technical presentations with customers and tailor content to audience as appropriate.
- Display sustained energy and determination to meet challenging deliverables within stringent timelines.
- Ability to work independently with diverse & global teams and interact confidently with customers and internal stakeholders at all levels.
- Fluent English written and verbal communication skills.
- Experience running support teams and/or operations a plus.
- Experience with Enterprise Networking and Unified Communications technologies.
- Strong Microsoft office skillset with specific emphasis on Word Excel and Power Point.
EDUCATION AND EXPERIENCE
- Degree in a computer Science and Engineering or equivalent role relevant experience.
- 6 years in a customer/client facing technical role (Pre/Post Sales Sales Engineering Consulting Solutions Architecture Service Delivery etc.) with a strong knowledge of various network architectures virtualization Cloud Unified Communications and mobility solutions.
- 4 years of pre-sale experience developing multi-site rollout solutions or managed services solutions.
- ITSM training and certifications (ITILCOBIT etc.) a plus
- Extensive consulting experience providing large global customers with strategic and tactical planning for technology solutions.
- Demonstrated and verifiable track record of prior successful customer engagements (Examples of solution designs statements of work and/or technical project plans are required).
- Experience with enterprise OEMs with a specific emphasis on Cisco.
CERTIFICATIONS
Industry certifications ontechnology partners processes in one or more of the following preferred:
- ITIL
- BICSI
- Cisco Networking (e.g. CCNA)
KEY TECHNOLOGIES
- Enterprise Networking
- Structured Cabling
- Unified Communications
- Network Architecture
- Wireless Networking
Required Experience:
Staff IC
Key Skills
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.