Workday Consultant
Manila - Philippines
Job Summary
We are looking for a Workday Consultant within the Global HR Employee Experience this role you are expected tolook for ways to innovate and improve the Employee Experience promoting and advocating for our technology. You are a domain expert that is plugged in to whats happening in Workday and other HR technology through peer networks vendor resources like Workday Community and other available resources.
Have the skills and knowledge for the job Learn more about the opening below!
Position Responsibilities:
- Serve as a Tier 2 Workday specialist handling complex configuration testing and enhancementsparticularly in Time & Absencebeyond frontline support.
- Translate Tier 1 issues and business requirements into scalable Workday solutions while maintaining SOPs governance standards and documentation.
- Lead impact assessments regression/UAT cycles and release preparation to ensure stable compliant and highquality global system operations.
- Partner crossfunctionally with HR Operations Analytics and IT across regions to manage projects validate integrations and deliver actionable reports/dashboards.
- Act as an escalation point for nuanced system inquiries and provide postimplementation support that bridges daily operational needs with longterm system strategy.
Position Qualifications:
- Strong Workday configuration expertise across Core HCM and key modules (Time & Absence Time Off Compensation) including business processes security calculated fields condition rules tenants and reporting.
- Proven testing discipline: able to plan and execute unit regression and UAT cycles; manage defects; and validate impacts to downstream integrations.
- Solid change management and governance skills including maintaining SOPs managing release cycles conducting impact assessments and ensuring audit readiness.
- Advanced reporting capabilities in Workday and Power BI with a focus on data quality metric definitions and actionable insights.
- Deep understanding of Workday security (roles domains BP security) data privacy and access control best practices.
- Proficiency with JIRA (or similar) Salesforce (case management) and productivity tools for documentation tracking and communication.
Preferred Qualifications:
- Excels in requirements gathering expectation management and translating technical details into clear businessfriendly language across HR Ops Analytics and IT.
- Works effectively across regions/time zones and partners crossfunctionally with sensitivity to local policies and strong facilitation skills.
- Manages multiple initiatives in parallel meets tight deadlines and makes sound riskbased decisions or escalations.
- Applies structured rootcause analysis drives sustainable fixes and demonstrates high accountability followthrough and stakeholder service orientation.
- Stays current on Workday releases best practices and vendor resources; proactively enhances knowledge and team capability.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Contract
Key Skills
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.