Salesforce Business Process Consultant
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
- Ensure measurable business value from Salesforce by governing demand prioritization and delivery in alignment with business strategy and customer experience goals.
- Own Salesforce business governance and roadmap shaping ensuring standardized scalable and crossBA solutions across all Salesforce Clouds.
- Lead Salesforce initiatives as Business Project Manager driving endtoend delivery successful rollout and user adoption.
- Act as the key interface between Business and IT translating business needs into clear requirements and enabling effective collaboration.
- Drive transparency standardization and continuous improvement fostering a OneCompany mindset and sustainable process excellence.
- Business Lead for standardization of Portfolio Management Process based on a demand management tool / BMC (for all Salesforce Applications)
- Leading the governance process to decided on requested changes and evaluate if those could bring value to all BAs
- Transparent communication towards requestor about decision and potential realization time (aligned with related IT Consultant)
- Follow up on detailed collection of business requirements and technical realization in effected Salesforce Cloud- Develop and evaluate upcoming projects / enhancements for the related Salesforce roadmap to further develop the customer 360 view
- Review business needs with IT Consultant to align necessary resources (inhouse same / cross Competence Center or vendor)
- Align needs with major stakeholders regarding content and prioritization
- Align possible timing in the content of the overall Salesforce development- Initiate new projects according to the Salesforce roadmap
- Leading of projects according to ContiTech Project Management principles
- Collaboration with in-scope BA representatives / Central Functions to derive ContiTech Standards
- Successful implementation and roll out / training of enhancements / projects (new applications etc.)- Provide transparency on ongoing activities within Salesforce through proper communication to users (via Salesforce Business Support)
- Align Salesforce topics between clouds to identify synergies and best practices
- Support implementation and utilization of intelligent Training Tools (Copilot OneContiTech Learning Campus)- Document requirements processes and solution in a standardized way
- Ensure utilization of lessons learned
- Promote results from Customer Satisfaction Survey and ensure follow up of corrective measures / identified white spots
Qualifications :
Academic Degree in Business Administration or comparable experience through several years of practical work 5 years work experience in a multinational environment
ideally 2 years in CRM or eCommerce
ideally experience in Salesforce successful realization / participation in min. 1 global project
basic knowledge of sales / marketing processes Experience in leading by influence
Experience in leading change
Experience in interacting with Senior Management Experience in working with global teams
Intercultural Sensitivity
Communicate effectively within diverse teams
Additional Information :
The well-being of our employees is important to us. Thats why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:
- Training opportunities
- Mobile and flexible working models
- Sabbaticals
and much more...
Sounds interesting for you Click here to find out more.
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Ready to drive with Continental Take the first step and fill in the online application.
Remote Work :
No
Employment Type :
Full-time
About Company
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2019, ... View more
