IAM Operations Engineer
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Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.
This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.
THE ROLE
. Do you lie awake at night thinking of NIST SPDo you get shivers when you hear the words service account Does zero trust actually mean something to you As they say Identity is the new perimeter and it could be your new frontier here at Pure Storage.
The Global Information Security Office (GISO) at Pure Storage is seeking an experienced IAM Operations Engineer to operate and continuously improve our enterprise Identity and Access Management services. This role is responsible for ensuring the stability scalability and operational effectiveness of IAM platforms while delivering secure compliant access across on-premises and multi-cloud environments.
In this role you will own the day-to-day operation of authentication and identity lifecycle services supporting incident problem and change management processes. You will ensure IAM services meet defined SLAs adhere to security policies and maintain compliance with regulatory and audit requirements while enabling a seamless end-user experience.
WHAT YOULL DO
- Manage IAM service performance by defining tracking and analyzing operational KPIs SLAs and SLOs to ensure high availability reliability and continuous improvement.
- Administer and support enterprise IAM platforms including:
- Identity Providers (IdP)
- Privileged Access Management (PAM)
- Identity Governance & Administration (IGA)
- Secrets Management and PKI
(e.g. Okta Lumos Okta Privileged Access 1Password HashiCorp Vault Keyfactor etc.) - Perform day-to-day IAM operational activities while contributing to the strategic IAM roadmap.
- Provide advanced technical support and serve as an escalation point for IAM-related issues.
- Own the lifecycle management of IAM services including maintenance upgrades backups monitoring imaging and patching.
- Partner with business stakeholders to adapt IAM controls and policies in alignment with evolving business processes while ensuring a seamless end-user experience.
- Develop and maintain documentation operational procedures and runbooks to ensure service sustainability and operational readiness.
- Deliver new IAM services and features in support of evolving business and security requirements.
- Oversee access reviews RBAC implementations and identity lifecycle management processes to maintain compliance and governance standards.
- Identify and implement automation opportunities to improve efficiency reduce manual processes and strengthen security posture.
- Lead problem management efforts by conducting root cause analysis resolving recurring issues and improving overall platform reliability and user experience.
- Participate in a scheduled on-call rotation to provide 24/7 support for production systems.
- We are primarily an in-office environment and therefore you will be expected to work from the Prague office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.
WHAT YOU BRING
- 3-5 years of experience supporting enterprise IAM platforms (Okta PAM solutions IGA tools Vault PKI systems etc.).
- Proven ability to define govern and report on SLAs SLOs OLAs and KPIs to ensure service performance reliability and customer satisfaction.
- Familiarity with leading incident and problem management efforts conducting root cause analysis (RCA) and implementing corrective and preventive actions to strengthen service resilience.
- Experience participating in structured change governance processes risk assessment and release oversight.
- Hands-on experience with observability logging and monitoring tools (e.g. Splunk Prometheus Datadog etc.).
- Strong understanding of identity lifecycle management RBAC and access governance principles.
- Nice to have experience in Infrastructure as Code and automated configuration management using tools like Terraform and/or Ansible.
- Technical experience with scripting and automation (e.g. Python PowerShell Bash Tines) to improve operational efficiency and streamline IAM services.
- Experience driving service reviews performance reporting and stakeholder communications across technical and business audiences.
- Strong documentation and governance experience including maintaining service catalogs service charters SOPs and operational runbooks.
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Required Experience:
IC
Key Skills
About Company
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expan ... View more
