Account Manager Cyber
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Job Summary
General information
Reference
003869Location
United Kingdom London London
Work Place
Hybrid
Region
UK
Job Profile
Lockton - Experienced Professional
Title
Account Manager - Cyber
Description
An opportunity has arisen for an experienced technician to join our successful and growingCyberteam within Lockton Specialty Products.
Lockton is the worlds largest independent insurance brokerage with a unique culture of entrepreneurship true client excellence and empowered people. This role offers an excellent opportunity to accelerate your career in a dynamic environment that values innovation collaboration and professional development.
The Account Manager provides day-to-day account servicing and technical support to placing brokers and team associates acrossCyber and plays a key part in ensuring smooth policy administration timely invoicing and exceptional client service.
Key Responsibilities
- Deliver technical and administrative support to brokers and account managers including preparing slips endorsements and related documentation.
- Maintain accurate and up-to-date records within internal systems for reporting and workflow purposes.
- Liaise with the TSG and IBA teams to track invoicing support premium collection and ensure timely payments to insurers.
- Review policy documentation for accuracy and issue to clients as required.
- Support the management of specific accounts under the guidance of senior Account Managers.
- Attend client meetings where appropriate to support account servicing and relationship building.
- Collaborate closely with the broking team wordings team and other internal stakeholders.
- Issue evidence of cover and other client communications in a timely and professional manner.
- Monitor premium payment warranties (PPWs) and request extensions when necessary.
- Deliver high-quality client service in line with agreed service levels and key performance indicators (KPIs).
Candidate Profile
- Previous experience in a technical insurance role and ideally gained within a brokerage
- Strong attention to detail and ability to work both independently and collaboratively within a team.
- Effective communication skills.
- Sound technical understanding of insurance documentation including slips wordings and contracts.
Custom section 3
Scheduled
Full Time Permanent
Required Experience:
Manager
About Company
The quality of your solicitors professional indemnity insurance underpins your integrity and reputation among your clients. As a regulatory requirement, it is critical that your cover performs effectively for you and your practice. Our dedicated and knowledgeable team is committed to ... View more
