Evaluative UX Research Intern
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join Udemy. Help define the future of learning.
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. Its personalized practical and focused on real-world impact.
Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use whether theyre picking up something new or leveling up to stay ahead.
Over 80 million learners and 17000 businesses already learn with Udemy. If youre excited by change energized by learning and ready to have a real impact youll feel right at home.
Learn more about us on our company page.
Where we Work
Udemy is a global company headquartered in San Francisco with additional U.S. offices in Denver and Austin and international hubs in Australia India Ireland Mexico and Türkiye. This is an in-office position requiring three days a week in the office (Tuesday Wednesday Thursday) and flexibility on Mondays and Fridays.
About your Skills
Strong verbal and written communication skills in English.
Troubleshooting and problem-solving abilities with attention to detail.
Ability to work effectively in a team share ideas and adapt to feedback.
About this role
Our why: Research is at the heart of Udemys goal to be obsessed with our customers bringing their point of view to the strategy design voice and innovation of our products. We work ceaselessly to understand consumer attitudes goals and behaviors. We focus on discovering why people do the things they do when learning so that we can create the most delightful useful and innovative experiences for them..
Methodological Rigor: We apply scientifically rigorous research methods with proper experimental controls and statistical validation at relevant times to validate and optimize the usability of solutions.
Customer understanding: As an Evaluative UX Research intern you will provide insights that shape the strategy and execution for Udemys global consumer and B2B learning products. You will be integral in uncovering the pain points mental model clashes and pitfalls our customers experience with our product experiences and communicating that to our partners so that we can create the best learning products for our learners.
Cross-functional bridge: Most importantly you will serve as a bridge between product product design and business-focused partners to ensure that user goals and needs are at the forefront of the organizations product decisions.
Research translation: As an evaluative user researcher you are comfortable defining and conducting rigorous research efforts that translate into impactful insights and product recommendations.
What youll be doing:
Conduct Evaluative user research: Conduct evaluative user research (contextual inquiries card sorting task analysis PURE cognitive walkthroughs heuristic evaluation usability studies benchmarking studies) to uncover and determine the severity of the pain points learners and educators experience with our learning experiences.
Apply Methodological Rigor: Youll focus on the right research to ensure we are making our products right by planning and executing studies to determine the efficiency effectiveness and usability of our product experiences. This includes identifying research goals selecting appropriate qualitative or quantitative methods and advocating for a consumer-grade user experience.
Synthesize Data into Actionable Insights: A core function is to analyze and synthesize research findings (both primary and secondary) into clear design and product recommendations. You will also develop metrics to measure user experience quality effectively communicating results to influence decisions and advocate on behalf of the customer.
Strengthen Analysis with Cognitive and/or Behavioral Science: Leverage expertise in behavioral science cognitive science and information science to analyze user behavior and cognition providing actionable insights that enhance the design and usability of digital products.
Integrate AI into Workflows: You are expected to have experience with critically evaluating and incorporating AI into your workflows. This includes leveraging AI-powered tools automating workflows and analyzing AI-driven insights to enhance problem-solving and decision-making within your role.
Ideal candidate will have
Preferred background: Enrolled in an M.S. or Ph.D. degree program in Human Computer Interaction Cognitive Psychology Anthropology Behavioral Science or Psychology Human Factors or a related discipline or equivalent demonstrated expertise in an applied UX research role.
Research tools: Familiar conducting evaluative research with tools like Qualtrics Maze Dscout UserZoom or other similar tools etc. Familiarity with design & collaboration tools such as Miro Figma Figjam Adobe CC etc.
Posting Date:3/04/2026
Application Window: We anticipate the application window will be open until April 13th 2026.#LI-VC1
At Udemy we strive to be transparent with compensation. With equity and transparency at the forefront of consideration we offer the same pay rate for all of our internships.
Hourly Pay Range
$240 - $240 MXN
Why work here
Youll grow here.
Learning is part of the job. Youll get full access to Udemy courses a monthly UDay to invest in yourself and a budget to spend on whatever helps you improve. Many people are diving into AI lately but what you focus on is up to you.
AI is real here.
We use it in the way we learn and the way we work. Youll have the space and tools to experiment apply and get better at using AI in practical ways.
Youll own your work.
We trust people to lead make decisions and follow through. You dont need to wait for permission or layers of approval to have an impact.
Youll build with others.
We collaborate openly and shape ideas together. Everyone has a voice and good thinking is welcomed from any direction.
Youll see your impact.
What you build helps people grow their skills change their careers or find a path forward. Youve got the experience why not use it to help others gain theirs
Bring your curiosity. Well bring the platform and the support. Lets LEARNtogether.
Our Benefits Start with U
Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our Australia Benefits India Benefits Ireland Benefits Mexico BenefitsTurkiye Benefits & US Benefitspages to get an understanding of some of the benefits we offer. For details on region-specific benefits please refer to the information provided during the hiring process.
At Udemy we value diversity and inclusion and consider qualified applicants without regard to race color religion sex national origin ancestry age genetic information sexual orientation gender identity marital or family status veteran status medical condition or disability. We understand that not everyone will match each of the qualifications. However we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align wed love to hear from you!
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
Required Experience:
Intern
Key Skills
About Company
Udemy is an online learning and teaching marketplace with over 250,000 courses and 73 million students. Learn programming, marketing, data science and more.
