Security Liaison
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Job Location:
Dallas, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Security Liaison
Celebrating 30 years in business aviation Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales Aircraft Management Maintenance Charter and FBO Services. Join a team thats dedicated to providing a truly vibrant and personalized aviation experience built on trusted service humble hearts and a family spirited atmosphere.
Job Summary:
We are seeking a dependable and eager Security Liaison to join our Security team. This entry level position serves as a welcoming point of contact for customers and visitors and is responsible for monitoring access at designated entry and exit points to ensure a safe and secure environment. The role primarily involves maintaining a visible presence at the TSA door and engaging with customers and visitors in a professional and courteous manner. The ideal candidate is approachable reliable attentive and comfortable performing routine duties. This position requires the ability to follow established procedures for access control support customer and facility operations and is committed to maintaining a safe and respectful environment.
Key Responsibilities:
Monitor and regulate pedestrian traffic to restricted areas such as the flight line in compliance with company and TSA regulations.
Maintain a visible presence at assigned posts ensuring controlled access to secured areas through active observation and adherence to access procedures.
Greet customers staff vendors and guests in a courteous professional manner serving as a positive first point of contact.
Support a safe and secure environment by remaining alert reporting concerns and collaborating with internal safety or operations teams as needed.
Provide general customer service support including assisting with directions coordinating transportation (e.g. taxis or rideshare) and enhancing the overall customer experience.
Assist with baggage handling and escorting customers to designated areas including aircraft when applicable.
Perform valet-related duties including:
oGreeting arriving guests and opening vehicle doors
oAssisting with unloading luggage and personal belongings
oSafely parking and retrieving vehicles
oDocumenting vehicle location and securing keys appropriately
oDirecting traffic in valet and parking areas
Accurately log valet activity and vehicle usage using designated systems (e.g. iPad FastField).
Maintain a clean organized and welcoming lobby and work area.
Respond to urgent situations in a calm solution-oriented manner escalating issues when appropriate.
Demonstrate flexibility with scheduling including shift coverage as needed.
Uphold company standards of professionalism safety and customer service at all times.
Perform other duties as assigned.
Qualifications:
Education & Experience
- High school diploma or equivalent required.
- Prior experience in security aviation or applicable customer service required.
Skills & Competencies:
- Strong problem solving and time management skills.
- Ability to work independently with minimal supervision.
- Team oriented with a flexible can-do attitude and a willingness to accept frequent changes.
- Excellent written and verbal communication skills
- Strong customer service skills.
- Basic computer skills (MS Office).
- Basic knowledge of security airport and TSA rules and guidelines.
Certifications Licenses & Badging
- Ability toattain Love Field Badge
- Valid Drivers License
- First Aid/CPR preferred
Work Environment & Physical Requirements
While performing the duties of this job the employee is regularly exposed to various weather conditions. This position requires working in indoor and outdoor settings. The employee may be exposed to loud noise levels in and around their work environment. The physical demands regularly required are to frequently sit stand and walk for extended periods of time. Ability to occasionally squat crawl and climb along with the ability to lift and/or move up to 50 pounds. Daily interaction with clients where tact decorum and professionalism is mandatory while maintaining a team effort in customer service.
Primary shift: 2nd shift (2 p.m. - 10 p.m.)
Business Jet Offers:
- Competitive Pay
- 401k with Company Match
- Health insurance (Medical Dental Vision Prescription and Additional Supplemental Plans)
- Flexible Spending Accounts (FSA) Health Savings Account (HSA) and Dependent Care
- Paid Time off (Three weeks of vacation/sick time)Eight paid holidays
- Qualifying Paid leave starting after One (1) year of service
Business Jet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please visit our careers page to see more job opportunities.
Key Skills
About Company
Celebrating 30 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more...
