State Procurement Agency Support Administrator
Share
Job Location:
Indianapolis, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
(Local candidates only as F2F Interview is must)
Job Description:
The State Procurement Agency Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. Key responsibilities include:
- Conducting basic contract reviews to identify and address Personally Identifiable Information (PII) concerns.
- Preparing and posting contracts requests for quotes (RFQs) and related documentation to online platforms in accordance with agency standards.
- Handling support tickets and phone calls to assess research and resolve issues or inquiries raised by requestors.
- Collaborating with requestors to provide guidance and resolution for procurement-related tasks or challenges.
- Maintaining organized records and ensuring compliance with relevant policies procedures and timelines.
- Providing excellent customer service and ensuring clear communication with internal and external stakeholders.
Skill Requirements:
- Attention to Detail: Strong focus on accuracy particularly when reviewing contracts for PII or other sensitive information.
- Procurement Knowledge: Familiarity with procurement processes contract management and public sector regulations is highly desirable.
- Problem-Solving Skills: Ability to assess issues conduct research and develop practical solutions.
- Technical Proficiency: Comfortable using online platforms to post contracts and handle documentation; familiarity with relevant software/tools is a plus.
- Communication Skills: Excellent verbal and written communication abilities to assist requestors effectively and professionally.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively to meet deadlines.
- Customer Service Orientation: Commitment to providing high-quality support and assistance to stakeholders.
- Legal Awareness: Basic understanding of PII and how to manage sensitive information in compliance with legal and organizational guidelines.
Preferred Qualifications:
- Previous experience in procurement contract management or a related field.
- Knowledge of state procurement policies and procedures.
- Experience in ticketing systems or customer service platforms.
| Skill | Required / Desired | Amount | of Experience |
| Previous experience in procurement contract management or a related field. | Required | 2 | Years |
| Experience in ticketing systems or customer service platforms. | Required | 2 | Years |
| Knowledge of state procurement policies and procedures. | Required | 2 | Years |
| Degree or coursework in business administration business management public administration or finance. | Required | 2 | Years |
| Exp w/research problem solving troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. | Required | | |
| Strong problem-solving skills to assess research and resolve procurement related issues effectively. | Required | | |
| Strong organizational and communication skills. | Required | | |
| Background in legal studies. | Desired | | |
| Prior experience working with Service Now. | Nice to have | | |
| Data visualization (Power BI) experience. | Nice to have | | |
| Template creation inventory module item catalog management experience (People Soft v9.2) | Nice to have | | |
