Inside Sales & Operations (mwd)
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Swiss-based DocMorris AG is a leading company in the fields of online pharmacy telemedicine and marketplace. With its broad range of products and services DocMorris is pursuing its vision of becoming the leading digital health companion for everyone to manage their health in one Spain and France we operate through an innovative model that evolves the traditional marketplace concept: we integrate the catalog and stock of over 1000 trusted pharmacies into a single platform alongside our own specialized line of products under the DocMorris brand.
This combination allows us to offer the markets largest selection of health and personal care products (200000 products and 10000 brands). While we remain at our core a connector for the pharmaceutical sector we strengthen our value proposition with our own brand. Our goal remains the same: to transform the digital health experience making it more accessible comprehensive and closer to all our customers.
Were looking for a Inside Sales & Operations (Marketplace) who wants to learn make an impact and grow while supporting and expanding our seller network across Spain and Portugal.
This is a great opportunity for someone early in their career who enjoys working with people optimising processes and combining sales with operational excellence in a fastpaced marketplace environment.
What Youll Do
Seller Acquisition & Growth
Recruit new sellers (pharmacies parapharmacies and brands) and support the onboarding and catalogue inclusion process.
Build trusted relationships with sellers and support them in growing their performance on the marketplace.
Collaborate on negotiations related to catalogue setup and commercial conditions.
Seller Operations & Support
Guide sellers through platform usage catalogue configuration and best practices.
Support daily operations: orders shipping returns and incident resolution.
Ensure smooth fulfilment and proactively solve issues to improve seller experience.
Performance & Optimization
Monitor key seller KPIs and identify opportunities for improvement.
Work closely with internal teams (Success Catalogue Marketing Warehouse) to resolve issues and optimise workflows.
Use AI and automation tools to simplify processes and increase efficiency.
What You Bring
12 years of experience in ecommerce marketplaces inside sales customer success or other customerfacing roles.
Strong communication and organisational skills; you feel comfortable speaking with external partners.
A proactive problemsolving mindset you enjoy finding solutions and improving how things work.
Ability to manage multiple tasks independently in a dynamic environment.
Languages:
Portuguese & Spanish: professional working proficiency (youll use both regularly)
English: B2 (intermediate)
Nice to Have
Experience in retail ecommerce or the pharmaceutical sector.
First exposure to marketplaces or seller management.
Curiosity about AI tools and process automation.
#LI-CM1
#LI-Hybrid
#Prio1
Our Benefits
Ticket restaurant 11/day worked
25 days of holiday
Birthday day-off 50 voucher to spend on our website!
Health insurance with Sanitas is paid by PromoFarma (for those who want it!)
Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.
Opportunity to participate in the employee participation program (stock options)
10% discount on our website on each purchase and up to 30% discount on DocMorris branded products
Access to eLearning platforms such as LinkedIn Learning
Individual training opportunities and budget for personal development
Access to corporate wellness plattform Wellhub (ex Gympass) with various offers on gyms studios guided classes workouts and wellness app
Access to mobile consultations with medical specialists lawyers or veterinarians via Doctor i
Great employee events and annual company celebrations
Key Skills
About Company
DocMorris stands for customer-centric innovative services and a wide range of products around digital healthcare. These range from fast appointment scheduling for online doctor visits on the TeleClinic telemedicine platform to pharmaceutical advice and supply of prescription and over- ... View more
