Client Invoicing Coordinator
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Primary Roles & Responsibilities
Processing and submitting invoices on a daily basis.
Examine customer invoices prior to being sent for accuracy by checking the address coding and quote numbers as well as confirming that all backup information is present and correct.
Assist the Client Invoicing Analyst with month end tasks assigned to help with the closing process.
Verify and examine unbilled reports from respective ERP.
Work cross-functionally within the SDO Customer Service Representative and Dispatch Teams to ensure billing accuracy.
Follow up on outstanding invoicing issues for resolution to meet internal and external deadlines and to minimize business and legal risk.
Impeccable attention to detail and strong organizational skills.
Handling proof of deliveries and invoicing based on what has been received.
Partner with Sales Team SDO FSO or PMO to obtain missing proof of delivery documents.
Maintaining various billing reports.
Creating advance/manual invoices as requested by the Sales Team or customer.
Responding to employee and customer emails.
Following up with vendors to obtain vendor invoices.
Obtain necessary information/documents for open orders and obtain documents needed to invoice these orders.
Reviewing and identifying orders that require additional follow-up.
Research customer invoice disputes.
Prepare invoice credits as necessary.
Close tickets as necessary according to customer maintenance agreements.
Ensures documentation is maintained and properly stored.
Responds to general customer vendor and Team Member questions as they relate to invoicing transactions.
Performs general analysis and provides current and historical information as requested.
Informs or escalates problems/issues to appropriate source for timely resolution.
Knowledge Skills Abilities
Proficiency with MS Office Suite especially Excel.
Proficiency with Accounting Systems Software.
Ability to prioritize and multitask.
Strong written and oral communication skills.
Self-motivation and a desire to succeed.
Education/Experience Requirements
Bachelors Degree or equivalent from an accredited institution required.
2 years of Client Invoicing experience. Technology Services or Managed Service Provider industry experience preferred.
Demonstrates considerable ability in managing multiple activities; excelling within a fast-paced evolving environment that emphasizes working effectively within tight deadlines.
Ability to work effectively across all functional groups to optimize product & service offerings fostering a seamless internal and external client experience and track record of timely and accurate issue resolution.
Proficient in MS Office (Word Excel PowerPoint) Outlook SharePoint and ERP such as Solomon or PeopleSoft.
Supervisory Responsibility
This position has no direct reports.
This role requires the candidate to work mandatory night shifts (6 PM to 3 AM IST).
The candidate must work 5 days a week from the office.
Required Experience:
IC
Key Skills
About Company
Black Box® is a trusted IT solutions provider delivering cutting-edge technology products and world-class consulting services to businesses across the globe.
