Associate Director Client Engagement
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Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Associate Director Client Engagement
Lets be unstoppable together!
Circana is a leading provider of technology AI and data solutions for consumer packaged goods companies manufacturers and retailers. Our predictive analytics and Liquid Data platform help clients measure market share uncover consumer behavior and drive growthpowered by six decades of expertise and an expansive high-quality data set.
At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.â Were a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences cultures and viewpoints that each individual brings. By embracing a wide range of backgrounds skills expertise and beyond we create a stronger more innovative environment for our employees clients and communities. With us you can always bring your full self to work.â Join our inclusive committed team to be a challenger own outcomes and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at .
Role Overview:
- Team context: This position sits within the Client Engagement organization
- Primary focus: Role focuses on leading strategic client relationships while guiding insightâdriven decisionâmaking across key accounts.
- Key objective: The key objective is to drive commercial account growth by deepening client partnerships securing renewals and identifying new opportunities that expand the value Circana delivers to the client.
- People leadership responsibilities (if applicable). NA
- Critical skills or mindset: Success requires strong leadership collaboration and the ability to drive meaningful client outcomes through clear communication and a consultative mindset
Job Responsibilities:
- Lead strategic relationships with senior client stakeholders acting as their primary point of contact and trusted advisor.
- Drive commercial account growth by identifying new opportunities shaping valueâadded solutions and securing renewals.
- Guide clients on marketing effectiveness performance optimization and longâterm planning conversations.
- Collaborate closely with analytics product and commercial teams to ensure seamless delivery of projects and highâquality outputs.
- Ensure alignment of project timelines scope and expectations to deliver consistent client satisfaction.
- Identify opportunities to improve processes enhance client experience and increase service efficiency across engagements.
Requirements
910 years of experience in client engagement account management consulting or marketing effectiveness within dataâdriven industries (e.g. CPG retail technology).
Proven ability to lead senior client relationships manage renewals and drive commercial account growth.
Strong communication skills with the ability to simplify complex topics for executiveâlevel audiences.
Experience collaborating with analytics product or insights teams to deliver highâquality client engagement.
Strong problemâsolving planning and organizational skills with the ability to manage multiple projects simultaneously.
Bachelors degree in business marketing analytics or related field.
NiceâtoâHave
- Familiarity with marketing analytics MMM digital measurement or media performance concepts.
Advanced degree (MBA Masters in Analytics/Marketing/Business) is beneficial.
Ability to guide or coach junior team members.
Willingness to travel for key client meetings as required.
Circana Behaviors
Beyond technical skills experience and role-specific attributes these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:
- Stay Curious: Being hungry to learn and grow always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location: This position can be located in the following area(s): Bangalore Pune
Required Experience:
Director
Key Skills
About Company
Circana offers clarity from complexity. Dive deep into consumer behaviors & trends across industries. Optimize decisions & inspire action.
