Customer Support Administrator
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Job Location:
Carletonville - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What you will do
Johnson Controls South Africa is seeking a detailoriented Customer Support Administrator to support our service operations and ensure a smooth professional customer experience.
How you will do
Handle customer inquiries via phone and email with accuracy and professionalism.
Log track and manage cases using JCIs CRM and ticketing systems.
Coordinate with internal teams to support issue resolution and followup.
Maintain accurate records of customer interactions and service requests.
Provide clear product and service information to customers.
Support administrative tasks that enhance customer service efficiency.
What we look for
Experience in customer service service administration or a similar role.
Strong written and verbal communication skills.
Proficiency with CRM/ticketing tools and MS Office.
High attention to detail and strong organisational skills.
Customerfocused mindset with solid problemsolving abilities.
Ability to work independently and collaboratively in a fastpaced environment.
If you are committed to delivering excellent service and enjoy a structured customerfocused administrative role we encourage you to apply for the Customer Support Administrator position at Johnson Controls South Africa.
Required Experience:
Unclear Seniority
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
